DKSH

Manager Commercial Effectiveness (Pharma Industry)

DKSH  •  Jakarta, ID (Onsite)  •  7 hours ago
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Job Description

About The Role

The Commercial Excellence / Sales Force Excellence Manager is responsible for driving sales effectiveness, productivity, and execution excellence across the Ethical Pharma business. The role focuses on optimizing sales force performance through data-driven insights, CRM effectiveness, sales targeting, territory alignment, incentive schemes, field force capability development, and commercial analytics.

What You Will Deliver

  • Develop and implement Sales Force Excellence (SFE) strategies to improve field force productivity and commercial performance.
  • Monitor sales force KPIs, productivity metrics, call effectiveness, coverage, and execution quality.
  • Analyze sales performance data and identify opportunities to improve efficiency and business outcomes.
  • Establish performance dashboards and regular reporting for management review.
  • Drive a culture of accountability through performance monitoring and action-oriented insights.
  • Lead territory design, alignment, and optimization initiatives to maximize customer reach and sales potential.
     
  • Develop customer segmentation and targeting strategies based on market potential and business priorities.
     
  • Ensure efficient allocation of resources and sales coverage across territories.
  • Partner with HR and Finance to design and administer sales incentive programs aligned with business objectives.
  • Conduct business reviews and identify trends, risks, and growth opportunities.

What You Bring

  • Bachelor's Degree in Mathematic, Business Administration, Science, or related field.
  • Minimum 7–10 years of experience in Pharmaceutical/Ethical business.Minimum 3–5 years in Commercial Excellence, Sales Force Effectiveness, Business Analytics, Sales Operations, or related functions.
  • Experience managing CRM systems and commercial analytics tools.
  • Strong understanding of pharmaceutical sales processes and field force management.

Why Join DKSH

DKSH

About DKSH

About DKSH

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024.

Why it's great to work with us

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://bit.ly/dksh-careers

View jobs now: https://bit.ly/dksh-jobs

*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Zurich, CH
Year Founded
Unknown
Website
dksh.com
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