Baptist Health is looking for a Collections Manager to join our team in Louisville, KY
The Collections Manager oversees all activities and staff within the Billing Office Collections team and the Imaging Center under Patient Financial Services (PFS). This role is responsible for developing and implementing policies and procedures for internal staff and external vendor partnerships to ensure the timely and accurate collection of accounts, particularly those with insurance balances.
The position facilitates correspondence for all Baptist Health facilities and oversees document imaging operations, including assessing scanning quality, ensuring document legibility, indexing pertinent documents and data, preparing bank deposits, and assisting with document corrections such as re-keying and rescanning. The Collections Manager ensures current billing practices comply with all applicable governmental rules and regulations.
Additionally, this role manages the investigation and resolution of billing discrepancies and errors while supporting staff in the daily performance of their responsibilities. The Manager ensures departmental milestones and performance goals are consistently met.
This position requires the ability to work effectively in a fast-paced environment while ensuring billing procedures are executed accurately, timely, and in accordance with company policies to achieve established departmental targets.
Requirements
Work Experience
Education
Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics.
Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states.
Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.
Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.
Learn more at BaptistHealth.com.
