Job Description

Grade: L3

Location: Islamabad

Last date to apply: 14 August 2026

The Manager Cloud & Automation is responsible for cloud platforms, Infrastructure-as-Code, automation, platform engineering, vulnerability management, performance optimization, AIOps initiatives, and continuous infrastructure modernization. The role drives operational efficiencies through automation and intelligent platform management.

Reporting To: Stream Head IT Infrastructure
Direct Team Size: 4 Resources

Key Responsibilities

Cloud Platform Management

• Manage private cloud platforms including VMware, OpenShift, Kubernetes, and Hyper-V.
• Govern cloud standards, architecture, and operational frameworks.
• Maintain platform lifecycle management.

Automation & Infrastructure as Code

• Develop and implement Infrastructure-as-Code solutions.
• Automate provisioning, deployment, configuration, and platform management processes.
• Reduce manual operational workload through automation initiatives.

Performance Engineering

• Monitor and optimize infrastructure performance.
• Conduct capacity analysis and performance tuning.
• Ensure efficient utilization of compute and storage resources.

Vulnerability & Patch Management

• Own infrastructure patch management program.
• Ensure compliance with vulnerability remediation timelines.
• Coordinate security hardening activities across all infrastructure platforms.

AIOps & Self-Healing Infrastructure

• Develop AIOps capabilities.
• Implement predictive monitoring and anomaly detection.
• Deploy self-healing and automated remediation workflows.

CI/CD & Platform Engineering

• Support DevOps and platform engineering initiatives.
• Enable automated platform deployment and upgrades.
• Maintain cloud-native operational practices.

Continuous Improvement

• Evaluate emerging technologies.
• Drive modernization initiatives.
• Establish automation and operational excellence roadmaps.

Requirements

Required Qualifications

• Bachelor's degree in Computer Science, IT, or Engineering.
• 8+ years of infrastructure engineering experience.
• Deep expertise in cloud, virtualization, containerization, and automation platforms.

Preferred Certifications

• RHCA / RHCE
• VMware VCP
• Azure Administrator/Architect
• Terraform Associate
• Ansible Automation

Key KPIs

• Automation Coverage
• Patch Compliance Rate
• Vulnerability Remediation Compliance
• Infrastructure Performance Metrics
• Reduction in Manual Operational Effort
• AIOps Adoption Maturity

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.