Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT

This is a remote role with up to 25% travel

Position Purpose:
Provides strategic leadership for teams performing advanced, complex claim reviews to ensure accuracy, regulatory compliance, and achievement of payment integrity goals. This role accelerates program growth by analyzing performance trends, standardizing processes, and implementing consistent review methodologies. Leveraging deep expertise in ICD-10, CPT/HCPCS coding, and clinical guidelines, the manager delivers actionable insights that shape operational strategies and drive informed decision-making. Additionally, this position cultivates a high-performance culture focused on continuous improvement, accountability, and professional development across both the team and the broader program.

• Monitors and optimizes business processes and systems to ensure accuracy, compliance, and integrity in billing and claims payment.
• Leads and mentors high-performing teams conducting advanced coding and clinical validation reviews.
• Develops and maintains standardized documentation that supports business objectives and ensures consistency in review methodologies and outcomes.
• Provides strategic leadership to review teams, fostering a culture of quality, accountability, and continuous improvement.
• Collaborates with cross-functional stakeholders to identify process improvement opportunities and champion innovative solutions.
• Directs team operations by assigning priorities, setting goals, and coordinating daily activities. Maintain transparent communication through regular one-on-one and team meetings.
• Establishes and oversees the end-to-end audit program lifecycle within Payment Integrity by setting strategic audit direction, managing and developing teams, and ensuring full compliance with all regulatory, contractual, and organizational requirements.
• Applys advanced expertise in ICD-10 coding, clinical guidelines, and Centene/Health Plan policies, incorporating updates from CMS, state regulations, and contractual obligations to guide review outcomes and operational decisions.
• Drives documentation initiatives that align with business objectives, ensuring consistency and identifying high-value review opportunities within the complex review roadmap.
• Analyzes audit trends and DRG adjustments to inform scalable program development and identify emerging review opportunities within DRG and other review types.
• Oversees program expansion by implementing new complex review types, facilitating cross-departmental collaboration, and integrating robust review protocols for audit operations.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

• Associate's Degree in health information management, Nursing, or a related field required
• 5+ years Managerial/Supervisory experience required
• 8+ years Complex medical claim review experience required
• 3+ years DRG review experience, Clinical Documentation Improvement experience required
• Proficiency ICD-10-CM/PCS, MS-DRG, APR-DRG required
• Proficiency Readmission, APC, EAPG, and other review types required

Licenses/Certifications:

RHIA - Registered Health Information Administrator required OR

RHIT - Registered Health Information Technician required OR

CCS-Certified Coding Specialist required OR

Clinical Inpatient Coder (CIC) required OR

Certified Clinical Documentation Specialist (CCDS) required OR

CDIP - Clinical Documentation Improvement Professional preferred OR

RN - Registered Nurse - State Licensure and/or Compact State Licensure in combination with a coding credential preferred

Pay Range: $107,700.00 - $199,300.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act