The Manager of Ambulatory Clinical Operations supports the Sr Manager/Director in overseeing the daily administrative and clinical operations of ambulatory care services. This role focuses on ensuring efficient and high-quality patient care across assigned clinics, locations, specialties, service lines. Responsibilities include assisting with operational assessments and improvements, collaborating with clinic staff to achieve quality outcomes, and managing the hiring and evaluation of team members. The Manager also supports quality improvement initiatives, ensures compliance with regulatory standards, helps manage budgets and expenses, addresses patient and staff concerns to enhance satisfaction, and assists in the development and implementation of policies.
Required:
Bachelor's Degree - Healthcare Administration Or
Bachelor's Degree - Business Or
Bachelor's Degree - Nursing
Work Experience and Additional Information
Four (4) years progressive experience in healthcare setting with at least two (2) of those years in Lead or Supervisory role. Relevant of experience in Lieu of Bachelor's degree.
Technical Knowledge, Skills, and Abilities
Must be able to communicate and collaborate effectively with a diverse group of patients, families and team members.
Responsible for the supporting strategy and operational execution of initiatives to expand the services, creation of efficient clinic operations, and supports services through service line initiatives.
Analytical skills related to independently interpreting/analyzing budget and workforce data.
Maintains current knowledge based of compliance, rules and regulations, and licensure from accrediting boards.
Must be self-directed and capable of priority setting and problem solving.
Must be able to demonstrate effective management skills and techniques.
Must be able to demonstrate patient centered/patient valued behaviors.
Must demonstrate advanced knowledge of assigned department operation including policies, personnel and budget management.
Demonstrated strong skills in organization, leadership, and workload management.
Strong and effective skills in communication, teaching and negotiation.
Demonstrates ability to use available resources creatively
Willing to be flexible and adjust to ongoing changes in health care systems.
Value experience, competence and sensitivity to working with people of different races and cultures.
Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers.
Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions.
TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s.
TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.
