Howden

Manager Client Services

Howden  •  Singapore, SG (Onsite)  •  6 hours ago
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Job Description

Job Responsibilities

  • Conduct annual policy reviews and analysis of existing in-force policies with clients and their private bankers
  • Identify upselling and cross-selling opportunities
  • Prepare clients’ annual review packs for servicing consultants
  • Prepare, create, populate various excel worksheets on client information for client servicing and post-sales follow ups
  • Handle all policy servicing requests from private banking partners, policy owners and insurers
  • Act as a liaison between trustees, bank and insurers on offshore structure holding HNW insurance policies
  • Managing client due diligence (in-force HNW policies)
  • Coordinate FATCA, UK CDOT and OECD CRS requirements for the various insurers
  • Identify client’s holding structure for compliance and AML regulations for KYC reporting
  • Enhance service quality for clients and private banking partners

Job Requirements

  • Possess at least a Bachelor degree in any discipline
  • At least 3 to 4 years of work experience, preferably with knowledge in insurance
  • Proficient in Microsoft Office
  • Strong customer service and communication skills (bilingual in English and Mandarin)
  • Good understanding of trust and corporate structures
Howden

About Howden

We’re Howden, the people first insurance group with employee ownership at its heart.

From launching with just three employees in 1994, we’ve grown to over 23,000 people around the globe. Together, our expertise span the full spectrum of insurance: broking, reinsurance, underwriting, risk consultancy and employee benefits.

We rise to any challenge and are determined to use insurance as a force for good.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
1994
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