Job Description

The opportunity

Delaware North Australia is hiring a Client Relationship Manager to join our MCG Events team at the iconic Melbourne Cricket Ground (MCG). As a Client Relationship Manager, you will play a key role in growing Non‑Match Day business by converting inbound leads, strengthening existing partnerships, and building new opportunities across Melbourne, Australia, and international markets. You’ll take ownership of high‑value client relationships, represent an iconic brand across the business events sector, and help deliver exceptional events at the nation’s greatest sporting stadium.

What we offer

At Delaware North we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, and we can’t do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As part of our team, you'll:

• Build industry experience and lead key relationships across the sector
• Represent our brand at trade shows, conferences and networking events
• Help deliver world-class hospitality at iconic sporting venues, hosting clients at major events in our corporate dining facilities
• Gain experience across some of Melbourne’s most exciting events and venues
• Be part of a supportive, collaborative team environment
• Grow your career, take on challenges and make your mark within a global company

What you will do?

• Win new business through targeted B2B outreach, networking, industry trade shows, conferences, and familiarisation programs, representing an iconic brand within one of Australia’s most exciting business events destinations
• Take ownership of high‑value client relationships, converting inbound enquiries into a healthy and sustainable pipeline that supports Non‑Match Day revenue targets
• Grow and manage key accounts by deeply understanding partner needs and recommending tailored event solutions, including hosting clients at major events within Delaware North’s premium corporate dining facilities
• Represent MCG Events with industry bodies, partners, and stakeholders across the business events sector, both domestically and internationally, to develop new and emerging markets
• Build strong relationships across the broader Sports and Entertainment Precinct, collaborating with venues, accommodation partners, and tourism stakeholders to enhance client outcomes
• Work closely with internal teams to deliver seamless proposals, event planning support, and standout experiences, contributing to a high‑performing team delivering unforgettable events at the nation’s greatest sporting stadium

More about you

• Proven experience in business development and account management within events, hospitality, tourism, or venues
• Strong understanding of the events market (local, national, international) and MICE landscape, with confidence building senior relationships
• Exceptional client management skills, with the ability to understand, elevate, and deliver on event requirements
• Commercial mindset with a creative approach to identifying opportunities, shaping proposals, and negotiating outcomes
• Clear, professional communication skills with strong attention to detail
• Strong food and beverage knowledge, with confidence using Microsoft Office and event platforms (e.g. CRM, EBMS, Momentus)

The application period will close on 25/06/2026, unless a suitably qualified candidate is identified sooner.

Who we are

The Melbourne Cricket Ground (MCG) stands as Australia’s most iconic sporting venue and the largest stadium in the Southern Hemisphere, with capacity for over 100,000 fans. Renowned for hosting blockbuster AFL clashes, international cricket, and major entertainment events, the MCG is also a premier destination for concerts, special occasions, and non-event-day functions. Beyond the action on the field, Delaware North offers a variety of retail food and beverage options, premium hospitality, and multipurpose spaces for corporate and private events. A true cultural landmark, the MCG delivers unforgettable experiences at the heart of Melbourne’s sporting and entertainment scene.