Job Description

Manager, Centralized Monitoring

About the Role

The Manager, Centralized Monitoring is responsible for leading a team of Central Monitors and Team Leads to ensure the successful delivery of clinical trial monitoring activities. This role oversees resource planning, performance management, quality compliance, and operational delivery, ensuring studies are executed in accordance with timelines, regulatory requirements, SOPs, and quality standards.

Key Responsibilities

• Lead, coach, and develop Central Monitoring staff and Team Leads.
• Manage resource allocation, workload planning, and study assignments.
• Ensure study delivery meets quality, productivity, and timeline objectives.
• Oversee onboarding, training, and ongoing development of team members.
• Monitor performance, conduct quality reviews, and implement corrective actions where needed.
• Drive compliance with ICH-GCP, regulatory requirements, SOPs, and internal processes.
• Partner with cross-functional stakeholders to support operational excellence and continuous improvement initiatives.
• Support departmental planning, budgeting, and workforce management activities.

Qualifications

• Bachelor's degree in Life Sciences or a related field.
• 8+ years of relevant clinical research experience, including people leadership responsibilities.
• Strong knowledge of clinical trial conduct, risk-based monitoring, ICH-GCP, and applicable regulations.

Skills

• Proven leadership, coaching, and people management skills.
• Strong organizational, analytical, and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, matrix environment.
• Demonstrated focus on quality, compliance, and operational delivery.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.