SpartanNash

Manager, Catering

SpartanNash  •  United States (Onsite)  •  2 months ago
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Job Description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

703 University Ave - Madison, Wisconsin 53715

This role is responsibleto provideexcellent catering services;planand execute assigned cateringbusinessto include meeting with clients, coordinating the menu, food preparation, delivery, and service, and preparing invoices and processing payments. Maintains effective working relationships with the community,vendorsand clients to achieve catering revenue goals.

Here’swhatyou’lldo:

  • Meet with current and potential customers to review catering options to include the menu, budget/pricing, dietary needs, etc. Coordinate event bookings and the selection of menu items and negotiate pricing accordingly while ensuring profitability of catering services.

  • Work with the chef(s) to ensure the food is made according to the menu and special-order requirements such as dietary needs.

  • Ensure food orders are placedin a timely mannerand work withvendorsas necessary.

  • Work with cross-functional departments (ie., bakery, deli, etc.) to coordinate preparation and the delivery of foods to assigned venuesin a timely manner

  • Oversee associates responsible for preparing and packaging the food, catering deliveries, and the set-up, preparation and serving of food at assigned venues.

  • Prepare invoices for clients, process and ensure payments are applied accurately andin a timely mannerandprovidereceipt to clients.

  • Develop and maintain effective working relationships with the community, vendors, potential clients and current clients to ensure excellent customer service and to ensure catering services meet the expectations of customers and/or vendors, and to achieve catering revenue goals.

  • Responsibleto maintainthe eCommerce site for seasonal items, gift baskets, etc. as assigned.

  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.

  • Develop and monitor department budget as required.

  • Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

  • High School Diploma (Required) GED or an equivalent combination of education and/or experience.

  • Twoyears ofcatering, retail, restaurant, customer service and/or related experience required.

  • Must have a validdriver'slicense and able to drive companyvehicles

  • Strong written and verbal communication skills; strong customer service skills.

  • Good organization, prioritization, decision-making andproblem-solvingskills.

  • Good bookkeeping skills and negotiation shills.

  • Strong leadership abilities with capability to work in a hands-on environment.

  • Knowledge of catering operations and knowledge of retail systems.

  • Proficient in Microsoft Office (Word, Excel and PowerPoint).

  • Ability to travel up to 50% for customer meetings and to catering venue sites.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

SpartanNash

About SpartanNash

SpartanNash is a food solutions company that delivers the ingredients for a better life. As a distributor, wholesaler and retailer with a global supply chain network, SpartanNash customers span a diverse group of national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers with convenience stores. SpartanNash distributes grocery and household goods, including fresh produce and its Our Family® portfolio of products, to locations in all 50 states, in addition to distributing to the District of Columbia, Europe, Cuba, Puerto Rico, Honduras, Iraq, Kuwait, Bahrain, Qatar, Djibouti and Korea. To support its distribution business, the Company operates a strategically developed network of large-scale distribution facilities and a nationwide transportation fleet. In addition, the Company owns and operates nearly 200 supermarkets – primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market – and shares its operational insights to drive innovative solutions for SpartanNash food retail customers. Committed to fostering a People First culture, the SpartanNash family of Associates is 20,000 strong. For more information, visit spartannash.com.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Grand Rapids, MI
Year Founded
2013
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