Job Description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

Department

Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music’s artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Synch & Licensing, Lifestyle Marketing, Business Affairs and Finance.

The Role

The Manager, Catalogue Operations & Migration directly manages the process of receiving, staging and distributing new catalogues in the Virgin Music Group digital supply chain. The role is responsible for following and developing catalogue migration best practices, optimising current workflows, tracking projects from start to finish and above all, ensuring a seamless transition of new Virgin Music Group catalogues on DSPs.

Key Responsibilities

• Review and certify metadata, asset and product configurations on incoming catalogues prior to ingestion and ultimate distribution

• Interface between business, technical and operational teams across multiple departments with both internal and external stakeholders

• Work closely with UMG stakeholders, giving special consideration to catalogues moving from UMG supply chain to VMG

• Ensure incoming content is brought in line with current metadata and asset standards, where differences exist

• Master details of the Virgin Music Group style guide and understand how they apply and relate to DSP standards

• Manage multiple concurrent projects in various states, balancing priorities while maximising quality and timely completion

• Facilitate collection of accurate details for complex projects with large volumes of content

• Assist in scheduling timelines and tracking various projects from start to finish

• Work with proprietary systems and tools to configure and process audio and video content for distribution

• Coordinate with the Quality Control team to ensure best practices are maintained during migration

Skills and Experience Required

Must have:

• Experience in digital music distribution, content management and/or customer or technical support in digital music

• Experience working with complex music metadata

• Comfortable working with multiple streams of data, and the ability to analyse, manage and/or design spreadsheets

• Experience working in complex operational environments and software systems

• Strong ability to follow through and a desire to see even minor issues through to resolution

• Ability to maintain multiple project timelines while being accountable and responsive

• Experience with top digital music services interfaces, social media applications, and digital music best practices

Nice to have:

• Understanding of DDEX standards

• Passionate about music discovery and a fan of multiple genres of music with the ability to represent VMG in the marketplace

• Knowledge of audio, video and image formats and specifications

Ke y Behaviours

• Articulate in written and oral communication

• Attention to detail and tireless drive to solve problems

• Excellent customer service and relationship-building capability

• Strong relationship building skills, creativity and resourcefulness in getting projects to the finish line

About UMG UK

We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.​

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)

• Private Medical Insurance

• 25 paid days of annual leave

• Interest Free Season Ticket Loan

• Holiday Purchase scheme

• Dental and Travel Insurance options

• Cycle to Work Scheme

• Salary Sacrifice Cars

• Subsidised Gym Membership

• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Universal Music Group