Job Description

To manage end-to-end operations of CAT loan products, ensuring efficient processing, disbursement, documentation, compliance, and portfolio servicing while maintaining high accuracy, risk control, and customer service standards.

Managerial Responsibilities:

1. Oversee end-to-end loan operations from login to disbursement.
2. Ensure accurate verification of loan applications, documents, and eligibility.
3. Coordinate with credit, sales, and legal teams for approvals.
4. Manage loan booking and disbursement within defined TATs.
5. Ensure completeness and accuracy of loan documentation.
6. Maintain compliance with internal credit policies and regulatory requirements.
7. Ensure proper execution of agreements, security creation, and custody.
8. Conduct periodic documentation audits.

Functional Responsibilities:

1. Manage day-to-day loan operations activities across CAT portfolio.
2. Monitor workflows and ensure productivity and efficiency.
3. Drive process standardization and automation initiatives.
4. Maintain MIS and operational dashboards.
5. Oversee post-disbursement activities such as: EMI setup and tracking, Customer queries and servicing, Prepayments, closures, and foreclosure cases.
6. Ensure smooth coordination with collections team.
7. Manage vendors such as field verification agencies, legal vendors, and document custodians.
8. Liaise with credit, sales, collections, and IT teams.
9. Ensure seamless coordination across departments.

Experience: 7 - 10 years

Qualification: Graduate/ MBA