Job Description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role
The Manager, Campaign Operations is responsible for planning, executing, and optimizing scalable, high-quality, multi-channel marketing campaigns within the marketing automation platform (MAP). This role ensures campaigns are built with precision, tracked accurately, and delivered with a seamless and engaging customer experience.

In addition to campaign execution, this role supports campaign planning and intake processes, and owns key aspects of the campaign operating model, including workflow management, timelines, and cross-functional coordination. The Manager, Campaign Operations plays a critical role in driving operational efficiency, consistency, and scalability across campaign delivery.

The ideal candidate combines strong technical expertise in marketing automation with a strategic and process-oriented mindset, enabling efficient campaign execution, data-driven optimization, and alignment with broader marketing and revenue goals.

Responsibilities include:

• Build, launch, and optimize multi-channel marketing campaigns (e.g., email, landing pages, forms, and nurture programs)
• Configure and manage campaigns within the marketing automation platform (MAP), ensuring accuracy, scalability, and adherence to best practices
• Set up and maintain campaign assets, including emails, landing pages, and forms, with a focus on performance and user experience
• Implement and manage campaign tracking frameworks, including UTMs, naming conventions, and attribution inputs to ensure accurate reporting
• Develop and manage audience segmentation, including dynamic lists and targeting strategies
• Build, maintain, and optimize automated nurture programs to support lead engagement and progression through the funnel
• Support campaign planning and intake processes, including maintaining campaign calendars and coordinating with stakeholders
• Own and continuously improve the campaign operating model, ensuring clear processes, timelines, and accountability across execution
• Manage campaign workflow and project coordination within project management tools (e.g., Asana), including intake, task tracking, and cross-functional alignment
• Ensure data integrity and consistency across campaigns, systems, and reporting
• Collaborate with marketing, demand generation, and operations teams to align campaign execution with strategic objectives
• Identify and implement opportunities to improve campaign processes, performance, and scalability

Required Skills and Professional Experience

• 5+ years of experience in marketing operations, campaign operations, or marketing automation
• Hands-on experience building and executing multi-channel campaigns within a marketing automation platform (e.g., Marketo, HubSpot, Eloqua, Pardot)
• Proven ability to build and launch campaigns including email, landing pages, forms, and nurture programs
• Experience implementing campaign tracking frameworks, including UTMs, naming conventions, and attribution inputs
• Strong understanding of audience segmentation, list management, and data hygiene best practices
• Experience working with CRM systems (e.g., Salesforce) and understanding of MAP-CRM integration
• Experience supporting campaign planning, intake processes, and campaign calendars
• Experience managing workflows and projects within project management tools (e.g., Asana or similar)
• Strong attention to detail with a focus on accuracy in campaign setup, QA, and execution
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong problem-solving skills with the ability to troubleshoot campaign or system issues independently
• Effective communication and collaboration skills across cross-functional stakeholders

Preferred Skills and Professional Experience

• Experience owning or evolving campaign operations processes or campaign operating models
• Strong understanding of lifecycle marketing and multi-channel campaign strategy
• Experience with advanced attribution models and campaign performance analysis
• Analytical mindset with the ability to interpret data and recommend optimizations
• Advanced experience with segmentation strategies and database marketing at scale
• Familiarity with campaign planning tools (e.g., Uptempo or similar)
• Strong project management and organizational skills across complex, cross-functional campaigns
• Experience driving process improvements and operational scalability

Your future at Presidio
JoiningPresidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.