Cim Finance

Manager – Business Process Re‑Engineering

Cim Finance  •  Republic of Mauritius (Onsite)  •  14 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Manager – Business Process Re‑Engineering

Are you passionate about transforming the way organisations work? We are looking for an innovative and results-driven Manager – Business Process Re-Engineering to lead enterprise-wide transformation initiatives that enhance efficiency, accelerate automation, and elevate the customer experience.

In this strategic role, you will drive the redesign of business processes across the organisation, champion digital transformation, and help shape the future operating model. Working closely with business and technology teams, you will turn complex challenges into streamlined, scalable solutions that fuel growth, productivity, and operational excellence.

Added,

9/16/2026

Closing Date,

Job Reference Number req276

+(230) 203 6800

Generic Location.MUS

career@cim.mu

Manager – Business Process Re‑Engineering

Are you passionate about transforming the way organisations work? We are looking for an innovative and results-driven Manager – Business Process Re-Engineering to lead enterprise-wide transformation initiatives that enhance efficiency, accelerate automation, and elevate the customer experience.

In this strategic role, you will drive the redesign of business processes across the organisation, champion digital transformation, and help shape the future operating model. Working closely with business and technology teams, you will turn complex challenges into streamlined, scalable solutions that fuel growth, productivity, and operational excellence.

Added

9/16/2026

Closing Date,

Job Reference Number

req276

+(230) 203 6800

Generic Location.MUS

career@cim.mu

Apply Now →

Responsibility

  • Lead and drive the organisation's business process re-engineering and automation agenda.
  • Analyse, redesign, and optimise end-to-end processes to improve efficiency, quality, and customer outcomes.
  • Identify and deliver high-impact transformation initiatives aligned with strategic business objectives.
  • Champion process simplification, standardisation, and continuous improvement across the organisation.
  • Drive automation and digitalisation opportunities to create scalable, future-ready processes.
  • Apply Lean, Six Sigma, and Business Process Re-Engineering methodologies to deliver measurable business value.
  • Develop performance metrics, dashboards, and service standards to monitor and sustain improvements.
  • Lead cross-functional teams and influence stakeholders to successfully implement change initiatives.
  • Manage change, communication, training, and adoption strategies to ensure successful transformation outcomes.
  • Provide strategic insights and progress updates to senior leadership and executive committees.

Profile

  • Bachelor's degree in IT, Engineering, Business Administration, or a related field.
  • Six Sigma Black Belt certification.
  • 5 to 10 years' experience in business process re-engineering, ideally within financial services.
  • Proven track record of leading large-scale process transformation and automation programmes.
  • Strong knowledge of Lean, Six Sigma, BPR methodologies, workflow tools, and RPA technologies.
  • Excellent stakeholder management, communication, and facilitation skills.
  • Strong analytical mindset with the ability to turn data into actionable insights.
  • Proven leadership capability with experience coaching and developing teams.
  • Ability to thrive in a fast-paced environment and drive change with confidence and autonomy.

About Us

We nurture and support our talents providing them a dynamic, exciting,

value-driven and inspiring work environment to allow each individual to grow and embrace a unique and rewarding career.

Profile

Corporate culture is derived from the people that create it. Our people are at the heart of our business strategy and success. We focus on equal employment opportunity, diversity and inclusion in our recruitment process, making sure that we attract candidates from all backgrounds. We provide our people with a variety of tools — enriching professional experiences, daily coaching, and productive feedback — to help them make their professional lives productive and enjoyable.

View More ?

We believe in equal opportunities

Cim Finance is committed to cultivating an inclusive and equitable workplace

where everyone feels valued and empowered to grow. We welcome individuals

from all backgrounds, identities, abilities, and life experiences. Diversity

strengthens us. It fuels innovation, drives success, and enriches our collective

experience. We are dedicated to providing our team with the support, resources,

and opportunities they need to achieve their full potential.

Benefits

Cim Finance

About Cim Finance

CIM Financial Services Ltd, trading as Cim Finance, is the largest non-banking financial institution in Mauritius. It is regulated by the Financial Services Commission, listed on the Official Market of the Stock Exchange and is licensed as a Payment Service Provider with the Bank of Mauritius to conduct payments activities.

Cim Finance operates across two main clusters.

The Financial cluster provides a range of financial services including Consumer Finance, Insurance Agent, Cards & Payments, Leasing and Factoring.

The Investment cluster includes Cim Credit Kenya and Fundkiss.

Fundkiss is the first peer to peer lending platform in Mauritius. Cim Credit Kenya is a Fintech Consumer Finance business based in Nairobi.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Port Louis, MU
Year Founded
1987
Social Media