Hospital for Special Surgery

Manager Business Operations - Engineering Department

Hospital for Special Surgery  •  $84k - $128k/yr  •  United States (Onsite)  •  4 months ago
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Job Description

How you move is why we’re here. ®
Now more than ever.


Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.


Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $84,000.00 - $127,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities:

Supervisory & Operational Oversight

  • Supervise and provide guidance to two Facilities Coordinators.

  • Ensure timely and effective dispatching of facilities and housekeeping emergency calls, either directly or through coordinators.

  • Monitor and improve response workflows for emergency and routine service requests.

Administrative & Financial Management

  • Process purchase orders and invoices in accordance with company policies.

  • Track departmental budgets and expenditures; assist in financial reporting and forecasting.

  • Manage payroll processing and time-off tracking for departmental staff.

  • Maintain accurate records and documentation for audits and compliance.

Process Development & Improvement

  • Develop, document, and implement administrative procedures to enhance departmental efficiency.

  • Identify opportunities for process improvement and lead initiatives to streamline operations.

  • Ensure alignment of departmental practices with broader organizational goals and compliance requirements.

Communication & Coordination

  • Serve as a liaison between the Engineering Department and other internal departments (e.g., Finance, HR, Procurement).

  • Coordinate with vendors, contractors, and service providers as needed.

  • Prepare reports, presentations, and communications for leadership and stakeholders.

Qualifications:

  • Bachelor’s degree in Business Administration, Facilities Management, or related field (or equivalent experience).

  • 5+ years of experience in business operations, facilities administration, or a related role.

  • Prior supervisory experience preferred.

  • Strong organizational and multitasking skills.

  • Proficiency in Microsoft Office Suite and enterprise systems (e.g., CMMS, Workday, ERP, payroll software).

  • Excellent communication and interpersonal skills.

Preferred Skills:

  • Experience in a healthcare environment.

  • Familiarity with emergency dispatch protocols and facilities maintenance workflows.

  • Knowledge of procurement and financial systems.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Hospital for Special Surgery

About Hospital for Special Surgery

HSS is the world’s leading academic medical center focused on musculoskeletal health. At its core is Hospital for Special Surgery, nationally ranked No. 1 in orthopedics (for the 16th consecutive year), No. 3 in rheumatology by U.S. News & World Report (2025-2026), and the best pediatric orthopedic hospital in NY, NJ and CT by U.S. News & World Report “Best Children’s Hospitals” list (2024-2025). In a survey of medical professionals in more than 20 countries by Newsweek, HSS is ranked world #1 in orthopedics for a fifth consecutive year (2025).

Founded in 1863, the Hospital has the lowest readmission rates in the nation for orthopedics, and among the lowest infection and complication rates. HSS was the first in New York State to receive Magnet Recognition for Excellence in Nursing Service from the American Nurses Credentialing Center five consecutive times. An affiliate of Weill Cornell Medical College, HSS has a main campus in New York City and facilities in New Jersey, Connecticut and in the Long Island and Westchester County regions of New York State, as well as in Florida.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
1863
Website
hss.edu
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