EXL

Manager-Business Management -Professional Services

EXL  •  Gurugram, IN (Onsite)  •  24 days ago
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Job Description

It involves overseeing client projects, ensuring timely delivery and quality standards. Responsibilities include managing teams, optimizing processes, and fostering client relationships. The position requires strategic planning, problem-solving skills, and effective communication to achieve project goals and drive business growth

Key Responsibilities

  • PMO Support & Governance
    • Support project planning, execution, and governance processes.
    • Track project deliverables, milestones, and risks, ensuring alignment with business goals.
    • Prepare executive dashboards, project health reports, and governance packs.
    • Ensure compliance with organizational PMO standards, processes, and templates.
  • Data Analytics & Reporting
    • Collect, clean, and analyze data from multiple sources to generate actionable insights.
    • Design and maintain dashboards to monitor KPIs, performance metrics, and resource utilization.
    • Perform trend analysis, root cause identification, and scenario modeling.
    • Partner with stakeholders to identify reporting needs and deliver accurate, timely insights.
  • Stakeholder Management
    • Collaborate with cross-functional teams, project managers, and leadership to drive decision-making.
    • Communicate findings and recommendations clearly to both technical and non-technical stakeholders.

Qualifications & Skills

  • Bachelor’s degree in Business, Computer Science, Data Analytics, or related field.
  • 4–5 years of experience in PMO, project reporting, or data analytics roles.
  • Strong analytical skills with the ability to interpret complex datasets.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail.

Technical Skills (Preferred Tools Experience)

  • Project Management Tools: MS Project, JIRA, Asana, or similar.
  • Data Analytics & Visualization: Power BI, Tableau, or Qlik.
  • Data Handling: Advanced Excel (pivot tables, macros, formulas), SQL.
  • Presentation & Documentation: MS PowerPoint, Word, and SharePoint.

Key Attributes

  • Self-driven with strong problem-solving ability.
  • Comfortable working in fast-paced environments with multiple priorities.
  • Ability to bridge the gap between project execution and data-driven insights.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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