Job Title:
Manager, Business Intelligence & InsightsThe Business Intelligence & Insights Manager is responsible for driving data-led decision-making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager will lead and develop a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.
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Develop and execute the BI & Insights strategy in alignment with business objectives.
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Partner with business leaders to understand priorities, identify opportunities, and translate them into data-driven solutions.
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Lead, coach, and develop a team of BI Analysts and set clear goals, performance metrics, and development plans for team members.
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Design and maintain KPI frameworks, dashboards, and scorecards to track business performance. Utilize advanced analytics to identify trends, opportunities, and risks.
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Collaborate with cross-functional teams such as Finance, Sales, Marketing, Operations, and Product to understand analytical needs. Present key findings and actionable recommendations to senior management.
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Act as the bridge between technical data teams and non-technical business stakeholders.
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Oversee the implementation and optimization of BI tools such as Power BI, Tableau, Looker, DOMO, Power BI. Stay updated on emerging analytics technologies and methodologies.
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO
Language Requirements:
English (Required)
Time Type:
Full time

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.