Job Description

Job ID: 288603
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Business Strategy & Innovation
Work Location: Hybrid- San Francisco

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

Your Role at Sephora: Ready for a career glow up? As the Manager, Competitive Insights, you’ll lead competitive intelligence and business analytics strategies that help shape Sephora’s decision-making across Marketing, Loyalty, Promotions, and broader cross-functional business teams. The work you do will impact beauty, as you uncover market trends, analyze competitive performance, and deliver actionable insights that influence strategic business decisions at the highest levels of the organization. You’ll be part of a highly collaborative Business Intelligence & Analytics team that’s united in beauty, supported by partners who are equally passionate about data-driven storytelling, innovation, and understanding the ever-evolving beauty landscape.

What You’ll Do:

• Lead competitive intelligence initiatives by analyzing market share, pricing trends, promotional activity, and broader beauty industry performance to provide actionable business insights
• Serve as a strategic thought partner to senior leadership, including Marketing, Loyalty, Promotions, and Opcom stakeholders, influencing key business decisions through data-backed recommendations
• Translate complex analytics into compelling narratives and executive-ready presentations that clearly communicate risks, opportunities, and business drivers
• Monitor the competitive beauty landscape and identify emerging trends, white space opportunities, and shifts in consumer behavior
• Manage and develop vendors, onsite contractors, and analytics partners, including prioritization of projects, workload management, mentorship, and professional development
• Partner cross-functionally across Analytics, Merchandising, Omnichannel, Marketing, and Loyalty teams to develop a holistic understanding of business performance
• Leverage third-party market measurement tools and competitive research platforms to evaluate Sephora’s performance relative to the total beauty market
• Drive innovation within analytics reporting and communications by identifying opportunities for automation, AI-enabled workflows, dashboard enhancements, and improved visual storytelling
• Build scalable reporting frameworks and insights presentations that improve organizational understanding of market dynamics and competitive positioning
• Independently manage multiple high-priority projects in a fast-paced, highly collaborative environment

What You’ll Bring:

• 5+ years of experience in analytics, business intelligence, consulting, market research, or a related field with increasing levels of responsibility
• Experience leading cross-functional initiatives and influencing senior stakeholders through data-driven insights and strategic recommendations
• Strong analytical mindset with the ability to synthesize large, complex datasets into clear and actionable business stories
• Experience working with competitive intelligence, market share reporting, pricing analysis, and/or beauty industry research tools such as Nielsen, Circana/NPD, or IRI
• Advanced proficiency in Excel, including modeling, forecasting, and advanced calculations
• Experience with SQL or other data querying languages for data mining and analysis
• Strong PowerPoint and presentation development skills with the ability to communicate effectively to VP-level audiences and above
• Experience with data visualization tools such as Tableau or similar platforms
• Proven ability to manage ambiguity, balance multiple priorities, and operate with a high level of autonomy and initiative
• Strong interpersonal and relationship-building skills with the ability to collaborate effectively across teams and functions
• Entrepreneurial mindset with a passion for problem-solving, innovation, and continuous improvement
• Experience managing vendors, contractors, or direct reports is preferred
• Bachelor’s degree in Business, Analytics, Economics, Marketing, Statistics, or a related field preferred

What You’ll Get:

The annual base salary range for this position is $124,000.00 - $151,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.

• Wealth We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.

• Balance You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.

• Growth Career growth is built into every role, with access to training, development, and tuition reimbursement.

• Perks Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.

• Support Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful