Our job is hope.
Join a purpose-driven community of champions.
Position Purpose: The Business Intelligence & Analytics Manager is responsible for leading and overseeing the development, implementation, and continuous improvement of quality management systems and accreditation processes within the organization. This role ensures that all quality standards and regulatory requirements are met, promoting excellence in client care and organizational performance. This position collaborates with cross-functional teams to drive process improvements, monitor performance metrics, and ensures compliance with accreditation bodies and industry standards.
Job Requirements:
•Bachelor’s Degree in a behavioral health related field, Social Service, or Business
•Must possess NiaTX, Lean Six Sigma, or other change management certification
•Extensive experience working in quality/performance improvement
•Working knowledge of The Joint Commission, DASA/SUPR, DMH, DHS, and/or other regulatorystandards
•Must have experience and knowledge of the Joint Commission Survey process
•Proven track record of supervisory experience and leading a team of professionals
•Experience in training, adult learning, or education
•Excellent written and verbal communication skills
•Excellent organizational skills
•Self-starter with ability to work independently
•Proficient in the use of Electronic Health Record software, as well as Microsoft Office Products,particularly Excel
•Belief in the mission and vision of Rosecrance
Essential Responsibilities:
1.Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
2.Provide direct supervision of coordinator and specialist positions within the department.
3.Implement established Performance Improvement policies and procedures at Rosecrance.
4.Assist in coordinating all Performance Improvement activities at Rosecrance.
5.Coordinate compilation of data, preparation of summary reports and analyzing the same to determinetrends, patterns of care or problems affecting one or more departments, services or programs.
6.Maintain department, services, and program records on pertinent Performance Improvement activitiesand their effect on patient care for Rosecrance.
7.Function as a resource for the preparation of department, service, and program key indicators andevaluation thresholds and other Performance Improvement related information.
8.Conduct staff development training appropriate to educate professional and support staff regardingPerformance Improvement procedures and activities.
9.Coordinate Professional Service Committee activities relating to agenda items, unresolved problems,opportunities to improve patient care, and maintaining meeting minutes and records.
10.Prepare quarterly and annual Performance Improvement Evaluation Reports, external agency reportsand other reports as assigned.
11.Attend relevant performance improvement committees.
12.Create and distribute weekly, monthly, semi-annual and annual reports reflecting areas forimprovement and quality related topics.
Schedule: 8-hour shifts
Pay Based on education, experience and credentials
Work Location: Rosecrance Rockford East– City, ST
Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:
About Us:
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Health and Safety:
Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.
Equal Employment Opportunity:
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Partnerships:
Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).
Rosecrance is a private not-for-profit organization offering behavioral health services for children, adolescents, adults and families throughout the country. With more than 45 locations in Chicago and Northern Illinois, Wisconsin and Iowa, Rosecrance offers comprehensive addiction services for adolescents and adults, including prevention, intervention, detoxification, inpatient and outpatient treatment, experiential therapies, dual-diagnosis care and family education.
Rosecrance also offers high-quality, efficient and effective outpatient mental health services for children, adults and families through a variety of programs. Rosecrance serves more than 50,000 families each year.
