SUMMARY OF ROLE:

The role holder is responsible for developing, implementing,
and overseeing the Bank's ethics and conduct framework to ensure compliance
with applicable laws, regulations, Central Bank of Oman (CBO) requirements, and
the Bank's policies. The role leads to the development of the Code of Conduct
and Ethics Policy, oversees ethics-related governance frameworks and policies,
and promotes a culture of integrity, accountability, transparency, and ethical
behavior across the organization. The role is also responsible for implementing
ethics training, employee disclosure and attestation processes, monitoring
compliance with ethical standards, managing ethics investigations and
whistleblowing mechanisms, and promoting professional conduct, customer
protection, ethical sales practices, and responsible decision-making to ensure
the Bank's governance framework remains aligned with regulatory requirements
and industry best practices.

KEY RESPONSIBILITIES:

Responsibilities

1.
Ethics
Governance, Framework and Policy Management:

•
Develop,
implement, and periodically review the Bank's Ethics Framework, ensuring
alignment with applicable laws, regulatory requirements, Central Bank of Oman
(CBO) regulations, and international best practices.

•
Develop,
maintain, and obtain Board approval for the Bank's Code of Conduct and Ethics
Policy, ensuring regular reviews and updates.

•
Develop,
review, and strengthen ethics-related policies, including Conflict of Interest,
Gifts and Hospitality, Anti-Bribery and Anti-Corruption, AML/CFT, Anti-Fraud,
Whistleblowing, Data Protection and Confidentiality, Information Security,
Insider Information, Media and Social Media Governance, and Protection of
Institutional Assets.

•
Ensure all
ethics governance frameworks and policies comply with regulatory requirements
and support effective governance across the Bank.

2.
Ethics
Culture, Professional Conduct and Employee Awareness

•
Promote a
culture of integrity, accountability, transparency, professionalism, and
ethical behavior across the organization.

•
Establish
standards, guidance, and protocols governing employee conduct and ethical
decision-making in dealings with customers, colleagues, regulators, suppliers,
and other stakeholders.

•
Design,
implement, and deliver mandatory ethics and conduct training, awareness
programmes, and communication campaigns for all employees.

•
Establish
and oversee employee disclosure and annual attestation processes relating to
the Code of Conduct, Conflict of Interest, Confidentiality, Gifts and
Hospitality, and other ethics-related declarations.

•
Promote
customer protection, fair treatment, ethical sales practices, and
customer-centric behaviors by enhancing communication, professionalism,
empathy, and responsible sales conduct.

•
Develop
recognition initiatives that reinforce ethical behavior, accountability, and
the Bank's values.

3.
Ethics
Monitoring, Investigations and Reporting

•
Establish
monitoring mechanisms to assess compliance with the Ethics Framework, Code of
Conduct, and related policies.

•
Conduct
ethics reviews, assessments, and thematic monitoring activities to identify
risks, control gaps, and opportunities for improvement.

•
Develop
and maintain procedures for reporting, investigating, and resolving allegations
of unethical conduct, fraud, misconduct, and policy violations.

•
Manage the
Bank's whistleblowing programmer, ensuring confidential reporting, protection
against retaliation, timely investigations, and appropriate resolution.

•
Lead or
coordinate ethics investigations with HR, Legal, Compliance, Risk, Information
Security, and Internal Audit, and support disciplinary actions where misconduct
is confirmed.

•
Prepare
periodic reports and presentations for Executive Management, Board Committees,
and the Board on ethics compliance, investigations, emerging risks, and
improvement initiatives.

4.
Ethics
Risk, Financial Crime and Information Governance

•
Promote
ethical awareness and compliance relating to AML/CFT, fraud prevention,
anti-bribery and anti-corruption, financial crime, confidentiality, data
protection, information security, and insider information.

•
Oversee
frameworks for identifying, declaring, monitoring, and managing conflicts of
interest, gifts, hospitality, and other ethical disclosures.

•
Strengthening
controls that protect confidential information, institutional assets, and
sensitive data while promoting responsible information handling across the
Bank.

•
Collaborate
with Compliance, Risk, Financial Crime, and Information Security functions to
strengthen governance, mitigate conduct risks, and ensure ongoing compliance
with regulatory requirements and industry best practices.

5.
Process
Innovation, Automation & Digitalization:

•
Drive
continuous process improvement through innovative, automated, and digital
solutions once required

6.
Business
Control & Governance

•
Ensure
adherence to the bank's policies, regulatory requirements, and industry
standards in all operational activities.

7.
Self/People
Development & Continuous Learning:

•
Continually
update oneself through knowledge acquisition, on-the-job training, or project
involvement; advocate and support others to do the same.

Requirements

• 
  Omani
  Nationality only
• 
  Bachelor's
  degree in business, law, finance, or a related field.
• 
  8+
  years proven experience in at least one areas of ethics/compliance/risk
  management, or a related field within the banking or financial services
  industry.