Klook

Manager, Business Development

Klook  •  Republic of Indonesia (Onsite)  •  1 hour ago
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Job Description

About the Role

Klook Indonesia is looking for a hunter in driving acquisition and growing our Activities & Experiences across multiple cities in Indonesia. If you love the hunt, thrive on closing deals, and get energized by turning a "no" into a signed partnership — this is your seat.

Key Responsibilities

  1. Strategic Supply Acquisition & Partnership Growth
  • Drive end-to-end supply strategy, identifying and securing high-value strategic merchant partnerships to expand market footprint across target destinations in Indonesia
  • Oversee and optimize the overall partner acquisition pipeline, setting target milestones and ensuring team delivery on ambitious ACQ and GMV growth goals
  • Lead complex commercial negotiations and contract terms with key enterprise partners to maximize Klook's profitability, market share, and long-term competitiveness
  • Manage executive-level relationships across key accounts to foster strategic alignment, driving joint business growth and retention
  1. Performance Management & Strategic Oversight
  • Analyze macro macro-level vertical performance metrics (GMV, margin, CVR) to steer regional business expansion and resource allocation
  • Formulate strategic action plans to address underperforming product categories and markets through cross-functional collaboration with marketing, pricing, and campaign teams
  • Ensure top-tier partner accounts are strategically positioned, competitively priced, and integrated with regional campaign initiatives
  • Present strategic reviews, growth projections, and risk mitigation strategies to Senior Leadership and regional stakeholders
  • Other duties as may arise from time to time and as may be assigned to the employee

What We're Looking For

  • More than 5 years of experience in Business Development that has key Account Management, or Supply Partnerships — OTA, travel-tech, tourism, or hospitality background strongly preferred
  • Proven track record of hunting and closing new business — you're not afraid of cold outreach, rejection, or a long negotiation. A true "hunter" mindset — hungry, resourceful, and motivated by targets and closing, not just process
  • Strong understanding of commercial fundamentals: commission structures, net rates, GMV, take rate, rate parity
  • Comfortable managing multiple cities/regions and juggling a high-volume pipeline
  • Data-driven — comfortable pulling performance numbers and turning them into action, not just reporting them
  • Willing to travel across Indonesia as needed
  • Fluent in Bahasa Indonesia and English (spoken and written)
Klook

About Klook

Klook is a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination. We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
2014
Website
klook.com
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