Job Description

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

• Manage and lead CBMs to achieve targets and KRAs;

• Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets;

• Manage sales performance and closely track and monitor each CBM’s performance to achieve their individual sales targets;

• Continuously provide coaching, guidance and training to CBM to improve staff competencies;

• Joint sales call with CBMs to provide support and on-the-job training;

• Involved in soliciting potential business, maintaining good rapport with customers, prospects and business partners;

• Participate in community and trade/business associations events to understand local business trends and needs, build relationship with local business owners;

• Build and foster strong teamwork and working relationship with all stakeholders.

Managerial (team/group responsibilities)

• Manage and lead CBMs to achieve targets and KRAs;

• Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets;

• Manage sales performance and closely track and monitor each CBM’s performance to achieve their individual sales targets;

• Continuously provide coaching, guidance and training to CBM to improve staff competencies;

• Joint sales call with CBMs to provide support and on-the-job training;

• Involved in soliciting potential business, maintaining good rapport with customers, prospects and business partners;

• Participate in community and trade/business associations events to understand local business trends and needs, build relationship with local business owners;

Organizational (organizational responsibilities)

• Work closely with 9 to 10 Community Business Manager in their respective areas to deliver results targets that set by management;

• Collaborate closely with Branch Manager, HR and Head of Sales and Marketing on training, coaching and hiring as well as people development agenda and programs.

Education/Qualification

• Bachelor’s Degree or equivalent;

• Minimum 10 years’ relevant work experience in banking industry with proven track record in sales, coaching and mentoring sales people, management of sales force and performance management.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.