Job Description

The Business Manager – ADW plays a critical leadership role in driving growth, expanding vendor partnerships, and strengthening customer relationships—most notably with Costco This position blends strategic selling, financial accountability, and cross‑functional collaboration to deliver results for both ADW and its clients.

• Partner closely with the Director and Vice President, ADW, as well as vendor and customer stakeholders, to drive sales growth and execute shared business objectives.

• Own and manage an annual sales budget exceeding $25M, with full accountability for revenue performance, financial outcomes, and sales support activities.

• Serve as a trusted advisor and category expert, maintaining deep knowledge of vendor products, programs, category dynamics, and industry trends.

• Develop and execute business strategies aligned with Costco buyer and regional goals, ensuring ADW initiatives complement and support buyer objectives.

• Aggressively pursue new business opportunities with both existing and prospective vendors, including participation in trade shows and new item development initiatives.

• Collaborate with vendors on packaging, pricing, formulation, and innovation, creating items specifically tailored for Costco’s customer and operational needs.

• Lead new item development and launches, working cross‑functionally to bring innovative, market‑relevant products to Costco shelves.

• Provide buyers with timely market intelligence, including category trends, competitive insights, and industry developments to maximize vendor potential.

• Manage demo, endcap, and other marketing investments, analyzing performance to ensure optimal return and sales impact.

• Conduct product sample cuttings, ensuring adherence to food safety standards and alignment with client and customer expectations.

• Perform plant audits and inspections, verifying compliance with Costco food safety, quality, and social responsibility standards.

• Resolve operational and political challenges proactively, including issues related to deliveries, quality, packaging, billing, and vendor performance.

• Communicate consistently with regional peers, sharing insights, challenges, opportunities, and best practices across the organization.

• Safeguard all confidential and proprietary information, maintaining the highest standards of integrity and professionalism.

• Support additional business initiatives and projects as assigned.

• 5–7+ years of progressive sales experience, preferably within CPG, including direct experience calling on Costco buyers

• Demonstrated success in a sales support, account management, or vendor-facing role within a large retail or wholesale environment

• Minimum of 2 years of experience in marketing, project management, or communications, supporting product launches, promotions, or category initiatives

• At least 2 years of people management or leadership experience, with the ability to influence cross‑functional teams and external partners

Knowledge, Skills & Abilities

• Strong negotiation skills, including strategic planning and tactical execution in high‑stakes selling environments

• Advanced analytical and marketing skills, with experience leveraging IRI and/or Nielsen (ACNielsen) data, post‑promotion analysis, and category management insights

• Solid financial acumen, including the ability to develop profit and volume strategies, manage budgets, and interpret financial statements

• Working knowledge of logistics and supply chain fundamentals, including order processing, inventory management, and distribution methods

• Excellent presentation and communication skills, with the ability to prepare and deliver compelling presentations and respond effectively to buyer and stakeholder questions

• Deep understanding of the sales process, including contracts, promotions, and client/vendor systems

• Proven ability to handle confidential and proprietary information with professionalism and discretion

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Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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