GMR Group

Manager - Bus.Excellence & KM

GMR Group  •  Goa, PH (Onsite)  •  1 day ago
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Job Description

JOB PURPOSE

Roll out the road map for Business Excellence and Operational Excellence at GGIAL. Manage the training and implementation of 5S initiatives, develop internal 5S culture building. Deploy Knowledge Management initiatives at GGIAL, aligning to the overall group strategy. Conduct sessions on six sigma, business excellence and 5S and ensure acceptance of the business excellence framework in the organization.

ORGANISATION CHART


CEO
Head - Business Excellence & Sustainability Manager - Business Excellence

KEY ACCOUNTABILITIES


Accountabilities
Performance Indicators
Collaborate and co-create the business excellence application for the GBEM assessment
Completion timeline
Plan out cross learning from other airports of the group, and suggest/roll out improvement actions
BE Score
Train and educate key team members on BE framework and develop a culture of adherence to GBEM criteria across the organization
Number of trained staff Number of assessors participated in assessment
Conduct workshops and trainings on Kaizens, Idea factory. Identify R&R activities for above.
No. of CIPs, Kaizens, Ideas generated / implemented.
Conduct training sessions, starting with senior management team & Develop internal assessors
NO. of events
Conduct 5 S training session and Audit & Work on OFIs after audit
No. of participations
Prepare GBEM application and ensure yearly audits are conducted, and GGIAL achieve the target score
BE Score
Monitor and manage measurement matrices to be prepared, reported, and acted upon, based on GBEM framework
GBEM score

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

All Stakeholders of Goa Airport (Service providers, Ground Handlers, Airlines, CISF/Customs, Passengers) etc…

INTERNAL INTERACTIONS

All GGIAL Functional & Operational Teams including Senior Management Corporate Functional & Operational Teams

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

Interaction with Multi-dimensional stakeholders with appropriate grace, humility and teamwork

EDUCATION QUALIFICATIONS

Suitable Post Graduate degree/ in Business Administration/ MBA in Aviation Management

RELEVANT EXPERIENCE

Min. 12-15 years of Experience with Six sigma and other transformation initiatives, 5S and Kaizen trained.

Hands-On-Experience in handling Business Excellence framework – both implementation and assessment.

Goan Candidates OR Candidates having working experience in Goa will be an added advantage.

COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence
GMR Group

About GMR Group

GMR Group is a leading Indian infrastructure conglomerate with a diversified presence across Airports, Energy, Transportation, Urban Infrastructure, and Sports. With over two decades of experience, the Group has built world-class assets and pioneered innovations in sustainable infrastructure development.

GMR Airports Limited (GAL), the Group’s airport arm, is a leading global airport platform company with extensive experience in designing, constructing, and operating world-class, sustainable airports. Operating under the brand name “GMR AERO”, GAL offers pioneering aviation solutions in retail, aero services, and real estate. In 2020, Groupe ADP joined as a strategic partner and is now a co-promoter in GAL, strengthening its global reach and expertise.

As Asia’s largest private airport operator and the second-largest globally, GAL operates key airports in Delhi, Hyderabad, Goa, and Medan (Indonesia), while developing greenfield projects in Bhogapuram (India) and Crete (Greece). It also provides integrated aviation services, including MRO, cargo, digital innovation through GMR Innovex, and aviation training through GMR Aero Academy.

In the energy and infrastructure space, GMR Power and Urban Infra Limited (GPUIL) leads with a diverse portfolio in clean and renewable energy, smart metering, EV infrastructure, and surface transport projects, backed by strong engineering and EPC capabilities.

Under GMR Sports, the Group promotes talent and drives fan engagement through its ownership of iconic teams like Delhi Capitals (IPL), UP Yoddhas (Pro Kabaddi), and international franchises including Dubai Capitals, Seattle Orcas, and more.

Committed to inclusive growth, the Group’s CSR arm, GMR Varalakshmi Foundation, works across education, skill development, and healthcare, positively impacting communities across its areas of operation.

Industry
Construction & Skilled Trades
Company Size
10,000+ employees
Headquarters
New Delhi, IN
Year Founded
Unknown
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