Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
This role is an in‑office position based at our 130 Adelaide Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
What will I be doing?
- Lead the planning and delivery of GO Bus service modifications required for Major Track Closures (MTCs), construction impacts, and major events.
- Develop replacement bus schedules, crew assignments, and vehicle plans to support safe, reliable, and efficient service delivery.
- Coordinate operational service plans with Rail Operations, Bus Operations, municipalities, and external transit agencies.
- Manage driver and fleet resource requirements to support planned and unplanned service changes.
- Monitor ridership, service performance, and operational impacts to recommend service adjustments and improvements.
- Support the development of contingency plans for rail disruptions, emergencies, and special event operations.
- Ensure effective utilisation of drivers, buses, and infrastructure while meeting customer service and budget objectives.
- Prepare operational analysis, resource requirements, and service recommendations for senior leadership and key stakeholders.
What Skills and Qualifications Do I Need?
- Knowledge of transportation and/or planning normally attained through completion of a 3-year community college program in Transportation Planning; or any combination of education, training and experience deemed equivalent.
- Demonstrated 5 years of progressively responsible experience in the transportation / transit field, with demonstrated project management and technical analysis skills, which include: o Strong analytical, oral and written communication and interpersonal skills.
- Ability to work as a team member and provide team leadership.
- Ability to work independently along with good organizational skills.
- Knowledge of the theory, principles and practices of transit planning and service delivery is essential.
- Ability to integrate transit planning with corporate objectives, market research, and other transportation / land use planning.
- Experience with computerized transit scheduling software.
- Experience with HASTUS scheduling modules would be an asset
- Excellent analytical skills to manage planned service and to organize workforce and equipment.
- Ability to deal with employees in a unionized environment.
- Sound working knowledge of collective agreements and the bargaining process.
- Ability to project and substantiate the impact of service level changes on workforce, budget, and the availability of equipment.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
hr.recruitment@metrolinx.com
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the
policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
