Job Description

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

**this is a hybrid (4 days in office) position based out of our Etobicoke location - occasional travel required to Kitchener and Burlington**

About the position

As a member of the Canadian Operations Management team, you will contribute to strategy and implement continuous improvement in service delivery and a high-performing culture. This position is responsible for managing and leading the Brokerage Operations Specialist team - a team responsible for supporting business growth by partnering with our Advisors to deliver on our clients’ projects flawlessly. The incumbent will oversee capacity management, relationship management, performance, communication and deployment coordination.

In this role, you will..

• Build and lead high performing, capable teams comprised of professionals responsible for executing our clients’ projects in partnership with Colliers Advisors

• Provide coaching and feedback to direct reports, addressing training and performance shortfalls effectively.

• Ensure administrative services are compliant with requirements of local real estate boards, councils, and FINTRAC.

• Partner with marketing to improve collaboration and create marketing campaigns at a high minimum standard

• Develop positive, collaborative relationships with Managing Directors and Advisors to ensure a clear understanding of requirements and service level agreement

• Oversee recruitment, retention, and employee engagement efforts for your BOS team

• Develop and community execution plans with various levels of management regarding resources, to balance quality, performance and cost.

What you bring

• 3-5 years experience in a team leadership or management role

• Commercial real estate experience highly preferred

• Ability to clearly communicate in high-pressure situations, managing difficult conversations while maintaining strong relationships

• Experience with setting expectations and tracking performance from a people perspective

• Understands the interdependency issues of a large company

• Advanced Excel, Word, and Powerpoint skills, with InDesign being a strong asset

Pursuant to the laws regarding job postings in Toronto, ON Colliers is disclosing the following information:

Approximate Salary Range for this Role: $89,371 - $120,000 per year

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.

This posting is for an existing vacancy within our organization.

#LI-AS1

#LI-Hybrid

What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com