The Manager of Partial Hospital and Intensive Outpatient Programs will provide visible leadership and is responsible for effective operations that drive access, safety, quality of care, and engagement for patients admitted to the Partial Hospital and Intensive Outpatient Programs. The Manager oversees the clinical and operational functions of the site of care in partnership with the medical staff leader, who jointly plans, directs, coordinates, and ensures overall operational performance, including achieving annual True North goals. Responsibilities include developing, maintaining, and ensuring that program policies, procedures, and operations meet and exceed regulatory and accreditation requirements.
The Manager oversees daily operations for the Partial Hospital and Intensive Outpatient Programs, ensuring timely patient access and high-quality, evidenced-based treatment. The Manager partners with medical staff, insurance plans, and key referral sources, including John Muir Health Primary Care providers and the Acute Psychiatric Hospital, to streamline referrals, secure service authorizations, support quality measures, and enhance overall care coordination. The Manager ensures compliance with State, Federal, and CMS regulations and monitors operations for safety, efficiency, and consistency. The Manager collaborates with leaders across John Muir Health to meet performance goals through alignment, problem-solving, and standardization. The Manager of Outpatient Partial Hospital and Intensive Outpatient Programs reports to the Executive Director of Behavioral Health.
Education:
Master's or graduate degree in Psychology, Counseling, or Social Work - Required
Experience:
Experience in Partial Hospital and Intensive Outpatient Programs as MFT, MPCC, PH.D. or LCSW
3 years of leadership experience in a management/supervisory level role required in behavioral health
At least 2 years in Partial Hospital and Intensive Outpatient Programs - Required
Licensure/ Certifications
Crisis Prevention Institute (CPI) training – John Muir Health – Required within 60 days of hire and every 24 months (or within 30 days of return from leave of absence)
BLS - Basic Life Support - American Heart Association - Preferred
08.0 - 07:00 - 16:00 No Waive (United States of America)
Pay Range:
$74.31 - $111.47Salary
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John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.
John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.
