Essential Job Functions:

• Implements policies, procedures, and service standards to ensure efficient operations and guest satisfaction
• Responds to guest and employee needs and resolves complaints and issues
• Inspects food and beverage outlets and observes worker and patrons to ensure compliance with occupational, health, and safety standards
• Controls labor and operating expenses
• Orders all liquor, wine, and beer for the property
• Monitors inventories and reports discrepancies to the director
• Schedules and directs Team Members in the performance of work assignments
• Maintains high food, service and health and safety standards
• Maintains high visibility in the outlets
• Prepares financial and other reports
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws
• Hires, trains, and manages Team Members in accordance with organizational and approved departmental standards, policies, and programs
• Performs all other duties assigned

Qualifications:

• Must be 21 years of age or older
• High school diploma or general education degree (GED)
• Three or more years related experience, or equivalent combination of education and experience
• Knowledge and experience of managing multiple outlets
• Knowledge of various types of alcohol, wine, beer, liquor, etc.
• Must be an exceptional multi-tasker
• Knowledge of state liquor regulations and point of service systems required
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing
• Ability to work flexible hours
• Excellent written and communication skills

Working Conditions:

• Regularly required to see, stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
• Must occasionally lift and/or move up to 25 pounds
• Regularly required to stoop or kneel and stand for long periods of time
• Regularly required to move with a sense of urgency, including pivoting and shuffling
• Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy