Job Description

Navy Mutual is seeking a highly skilled, detail-oriented, hands-on Manager, Benefits & Payroll to ensure the accurate and compliant administration of health and welfare benefits, retirement plans, and end-to-end payroll. This role requires deep technical expertise in multi-state benefits and payroll administration and compliance, and serves as the internal retirement plan expert, administering all aspects of complex defined benefit and defined contribution plans.
This position reports to the Director of Human Resources and works a hybrid schedule in our Arlington, VA office Tuesdays through Thursdays, with office-optional Mondays and Fridays.

Key Responsibilities
Health & Welfare Benefits Administration
• Administer all health & welfare programs (medical, dental, vision, life, disability, FSA/HSA, EAP, and other benefits plans), ensuring compliance with plan provisions, federal and state regulations (ERISA, ACA, HIPAA, COBRA, etc.), all reporting requirements (e.g., Form 5500), and required participant notices.
• Facilitate annual open enrollment planning, communications, and implementation of plan changes.
• Oversee the reconciliation of HRIS records, payroll deductions, vendor data, and benefits invoices each pay period to ensure accuracy and alignment.
• Assist in administering leave and accommodation requests (FMLA, ADA, workers compensation).
• Lead benefits education and communication initiatives to enhance employee understanding and engagement.
• Serve as primary point of contact for employee benefits inquiries and issue resolution.
• Partner with brokers and vendors to ensure high-quality service delivery.

Retirement Plan Administration
• Serve as the internal expert for all retirement plans (401(k), 457(b), 457(f), Pension), administering all aspects of the plans (contributions, corrections, compliance testing, enrollments, separation calculations, distributions, etc).
• Ensure compliance with all applicable regulations (ERISA, IRS regulations), government filings (e.g., Form 5500), plan document provisions, and required plan participant notices.
• Oversee the reconciliation of HRIS records, payroll deductions, and recordkeeper data each pay period to ensure accuracy and alignment.
• Ensure effective retirement plan recordkeeper performance, service delivery, and operational efficiency.
• Develop and deliver employee education and communication materials.
• Support preparation of retirement plan reporting and presentations for leadership and Board committees.

Payroll Administration
• Manage end-to-end, multi-state payroll processes and compliance, ensuring accurate processing and appropriate taxation of wages, supplemental pay, benefits deductions, and retirement contributions.
• Oversee timekeeping compliance with FLSA and wage and hour regulations.
• Conduct regular payroll audits and reconciliations across withholdings, remittances, PTO balances, and vendor feeds; partner with the payroll provider to research discrepancies and resolve timely.
• Ensure accurate and timely registration in multi-state work jurisdictions, maintaining compliance with applicable tax filings and remittances, and resolving issues with each jurisdiction as needed.
• Partner with internal teams to maintain strong internal controls and documented SOPs.

Operational Excellence & Employee Experience
• Deliver responsive, accurate, high-quality service to employees.
• Manage sensitive data with strict confidentiality and integrity.
• Resolve employee inquiries through HR systems in a timely and professional manner.
• Contribute to HR projects and continuous process improvements.

Qualifications
• Bachelor’s degree in Human Resources, Business, Finance, or related field.
• Minimum 7 years hands-on experience in employee health & welfare benefits, retirement plan, and payroll administration and compliance.
• Deep expertise in retirement plan administration and compliance (401(k), 457(b), 457(f), pension) required.
• Expert knowledge of, and proven experience with, federal and state regulation compliance, including ERISA, ACA, HIPAA, FMLA, COBRA, and applicable IRS requirements.
• Experience managing multi-state payroll compliance, including tax reporting requirements and applicable wage and hour laws.
• Demonstrated experience navigating HRIS systems and developing applicable system reports. (Dayforce experience strongly preferred)
• Experience with third party retirement plan platforms required.
• Advanced Excel skills and strong analytical capabilities required.
• Strong attention to detail, analytical thinking, and effective problem-solving in a fast-paced environment while managing multiple projects simultaneously.
• Demonstrated ability to interpret and apply complex policies, regulations, and plan provisions to compliant internal processes.
• Professional certification in one of the following required: CBP, CPP, CRPP, RICP, QPA.
• Strong verbal and written communication skills with the ability to clearly convey complex plan and process concepts to employees at all levels.
• Ability to handle confidential information with discretion.