Shelby County Government

Manager B - Director & Staff (Health Services)

Shelby County Government  •  Memphis, TN (Onsite)  •  11 hours ago
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Job Description

This position is funded by a grant for a duration of time as defined by the grantor. 

As a project manager, strategic adviser, and assistant to the health director, the position will be critical to creating operational excellence and supporting transformative initiatives to improve health outcomes in Shelby County.

Pay Grade: 53

Salary Commensurate with Experience and Education

Minimum Qualifications

  • Three (3) years of increasingly responsible supervisory or professional administrative experience; AND

  • Bachelor’s degree from an accredited college or university in public health, business administration, business management, or a closely related field; OR

  • An equivalent combination of related education and/or experience.

  • PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

  • Research and analysis of information for administrative projects for the Director and Chief of Staff, often preparing first-draft reports on administrative matters and presentations for the County Commission or the Mayor.

  • Assists and leads coordination and follow-up of employee and public relations activities within the Director's Office by engaging with elected officials, senior government, businesses, and community-based organizations.

  • Presents data and reports to stakeholders through written, electronic, and verbal presentations. Participates in the preparation of federal grant reports and applications.

  • Reviews and processes prioritized communications, travel authorizations, letters of support, presentations, and SCHD grantor/contract applications.

  • Receives and processes requests for information related to public health projects, initiatives, and agendas, refers requests to the appropriate department or section, and establishes a follow-up mechanism to ensure the department is appropriately represented.

  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress on the projects and programs.

  • Prepares reports on the status of projects and programs. Oversees the development and implementation of the program’s activities in accordance with programmatic guidelines.

  • Performs personnel management activities, including but not limited to hiring, training, evaluating, and coaching staff, including the Executive Secretary, Front Desk Receptionist, and Call Center Receptionist. Advises staff on administrative and personnel policies and procedures.

  • Assists in preparing and establishing the section's goals, performance appraisals, and sustainability plans, including grant proposals and grant applications. Builds and maintains relationships with community partners by attending county coalitions, health councils, and community partnership meetings.

  • Performs other related duties as required or directed.

KSAs

  • Knowledge of public health programs, project management, supervision, and public administration.

  • Strong organizational, critical thinking, and decision-making skills.

  • Excellent written and verbal communication skills, including the ability to prepare reports, present information, and respond to sensitive inquiries.

  • Excellent organizational, time management, and multitasking abilities with a focus on meeting deadlines.

  • Knowledge of medical terminology, public health policies, budget monitoring, and technical report preparation.

  • Ability to analyze and resolve complex issues, interpret policies, maintain confidentiality, and work independently.

  • Ability to work effectively in a fast-paced, diverse environment with minimal supervision and attention to detail.

  • Proficient in MS Office (Word, Excel, and PowerPoint), Canva, and other County software applications.

Special Requirements

  • Must possess a valid Tennessee driver's license or secure one by the date of employment.

  • Must have daily access to an operable automobile and meet county requirements for automobile insurance upon date of employment.

  • Work will require travel throughout the County and occasionally out of state for training and conferences.

  • Must be willing to carry and utilize a County-issued cellular phone.

  • May be required to work extended hours, weekends, and be available for emergency or on-call assignments.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer

All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department.

Shelby County Government

About Shelby County Government

Overview

Established in 1819 and named in honor of Governor Isaac Shelby (1750–1826) of Kentucky, Shelby County is located in the state of Tennessee and serves more than 910,000 residents across 755 square miles. As the largest county in the state by both population and geographic area, its county seat is the City of Memphis, a vibrant cultural and economic hub at the heart of the region.

Shelby County is part of the greater Memphis Metropolitan Statistical Area, a dynamic, multi-state region spanning eight counties across Tennessee, Mississippi, and Arkansas. Through the delivery of essential services, Shelby County Government is committed to strengthening communities, supporting families, and enhancing quality of life for all.

Who We Are

Shelby County Government is a full-service county government comprised of divisions and departments including Administration and Finance, Community Services, Corrections, Health Services, Public Works, Planning and Development, Human Resources, Information Technology, Emergency Management, and the County Courts.

We serve a diverse, multigenerational community, including families, youth, seniors, veterans, and a growing workforce, through programs and systems that support public health and safety, infrastructure, economic development, and community well-being.

Driven by a dedicated workforce, we are committed to operational excellence, fiscal responsibility, and responsive public service. In partnership with residents, businesses, and community organizations, Shelby County Government works with integrity and transparency to advance a stronger, healthier, and more equitable future for all.

We also invest in our employees by offering competitive benefits that support their well-being and long-term success, including a pension plan, paid time off (PTO), and paid parental leave, reflecting our commitment to those who serve our community every day.

Learn more about our career opportunities: https://www.shelbycountytn.gov/jobs

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Memphis, Tennessee
Year Founded
1819
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