Job Description

About the Internal Audit Group at American Express:

Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role
This role supports the Internal Audit Group's assurance strategy and coverage for AI/Gen AI. The Manager will help drive audit engagements end-to-end. Supporting planning and execution, evaluating the design and effectiveness of controls, and delivering actionable insights that strengthen AI governance, AI lifecycle management, and AI risk assessment practices across the enterprise.

About the Team: Our Data Science and Model Risk/AI team plays a critical role in supporting Internal Audit by providing specialized assurance over models and AI/Gen AI solutions used across the enterprise. We deliver independent, risk-based evaluations that help auditors gain a clearer understanding of how models and AI are developed, governed, validated, and deployed within the business. By combining quantitative expertise with business and regulatory knowledge, the team helps uncover model risks, assess governance practices, and highlight opportunities to strengthen controls — ultimately enhancing the depth, rigor, and quality of Internal Audit's coverage over AI and model risk.

• Support the Gen AI audit coverage strategy, including risk assessments and recommendations to strengthen risk mitigation.

• Manage and execute Gen AI audits, evaluating governance, risk management, and control processes across the AI lifecycle.

• Share practical guidance for assessing Gen AI risks across audit portfolios.

• Engage stakeholders to help ensure Gen AI risks are appropriately identified and documented.

• Assess Gen AI risks, including bias, ethics, compliance, privacy, data governance, reputational, and strategic considerations.

• Stay current on Gen AI technologies, ethical considerations, and regulatory requirements to inform audit coverage.

• Partner with technology, risk, privacy, legal, and other stakeholders to support Gen AI audit planning and execution.

• Assess the control effectiveness and deliver high-quality audit findings
• Demonstrate strong judgement and sound decision making
• Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
• Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
• Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team Lead audit client meetings and walkthroughs
• Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
• Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit

• Bachelor's in Computer Science/ Financial Engineering/Statistics or another related field
• 5+ years of relevant work experience in the financial industry, preferably in Banking Industry

• Demonstrate strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions

• Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities

• Experience in developing/validating/auditing of AI/ML Models

• Experience with regulatory interaction

• Understanding of local and globally significant regulatory requirements pertaining to AI/Gen AI

• Apply critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions

• Applies control theory and professional auditing practices throughout the audit lifecycle

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.