Job Highlights:
Responsible for executing debt collection related activities to maximize debt recovery and minimize credit loss rate.
Main Responsibilities:
Lead the team to handle and manage debt restructuring cases, represent the bank to liaise with external stakeholders on restructured loan related matters
Manage the team to well proceed IDRP cases in accordance with the latest HKMA guidelines
Perform oversight on outsourced debt collection agencies operations and performance
Provide prompt responses and recommendations on credit policies and guidelines to adapt to a the fast-changing market environment
Support change initiatives and process review for collection by performing UAT and coordinating with relevant stakeholders
Support across function within Collection team as cross back-up or job rotation as requested by management
To ensure / improve effectiveness and KPIs for Collection operations
To ensure good control mechanisms under Collection are in place and ensure all collection activities complied with the bank’s standards and regulatory requirements.
Incumbent Requirements:
Tertiary education or above
Minimum 2 year’s managerial experience in the field of debt collection
Good command of credit and financial analysis capacity
Good PC skills – MS Word & Excel
Good problem-solving abilities
Strong interpersonal / leadership skills
Self-motivated and able to work independently under pressure and target oriented
Proficiency in both English and Chinese, fluency in Putonghua is an advantage
Strong sense of ownership and a customer-centric servicing mindset to drive efficient and effective debt collection processes.
About Dah Sing Bank
Dah Sing Bank, Limited is a wholly-owned subsidiary of Dah Sing Banking Group (HKG:2356) which is listed on the Hong Kong Stock Exchange. Founded in Hong Kong over 70 years ago, Dah Sing Bank has been providing quality banking products and services to our customers with a vision to be “The Local Bank with a Personal Touch”. Over the years, the Bank has been rigorous in delivering on our brand promise to grow with our customers in Hong Kong, the Greater Bay Area and beyond – "Together We Progress and Prosper". Building on our experience and solid foundation in the industry, the Bank’s scope of professional services now spans retail banking, private banking, business and commercial banking. Meanwhile, the Bank is also making significant investments in our digital banking capabilities to stay abreast with smart banking developments in Hong Kong and to support financial inclusion at large.
In addition to its Hong Kong banking operations, Dah Sing Bank also has wholly-owned subsidiaries including Dah Sing Bank (China) Limited, Banco Comercial de Macau, and OK Finance Limited. It is also a strategic shareholder of Bank of Chongqing with a shareholding of about 15%. Dah Sing Bank and its subsidiaries now have around 70 branches operating in Hong Kong, Macau and Mainland China.
This Page is written by the Bank in English. Any automated translated text in other languages appearing on this Page is not written or provided by the Bank and the Bank shall not be liable for any related issue or error.
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本服務／產品並不是以歐盟的人士為目標。
