Job Description

Manager, Assistant

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

To assist in the responsibility of the overall Base Supply store operation.

LOCATION AND SCHEDULE

Fort Bragg - Onsite

Monday-Friday 7:30 AM – 4 PM (May vary based on location)

KEY RESPONSIBILITIES

• Supervise up to 15 personnel. Some employees could be legally blind or disabled. Communication with store manager, store employees, corporate staff, customers and vendors is required. Daily supervision by store manager with weekly goals and annual performance review.
• Knowledge of warehouse operations and logistics or extensive retail management.
• Knowledge of sales or marketing is required.
• Experience managing subordinates is essential.
• Forklift experience is a plus.
• Current driver’s license in good standing.

QUALIFICATIONS

• Responsible for all aspects of the daily operations of the store in the absence of the Store Manager, including, but not limited to, ordering, pricing, merchandising, inventory integrity, safety and cleanliness. Responsible in conjunction with the Store Manager for all aspects of the store’s inventory management programs including, but not limited to, ordering material, cycle counting, conducting an annual inventory, working negative lists, maintaining and updating Core assortment, price changes, ETS management and working all related reports.
• Store organization and cleanliness.
• Implementing corporate planograms and maintaining a creative visual appearance for end caps, displays, products of the month and seasonal specials.
• Responsible for maintaining 98% on the shelf in stock position by directing subordinate staff when applicable.
• Training and supporting subordinate staff to maximize store operations and customer satisfaction.
• Maintain productive relationships with all corporate organizations including, but not limited to, Accounting, Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.
• Conduct and submit daily and weekly huddle meeting notes.
• Responsible for time card submission and maintenance.
• Demonstrate continued improvements in specific retail goals including, but not limited to, annual sales goals, stock turn, surplus, inventory reduction and inventory integrity goals.
• Communicate effectively both verbally and in writing, with employees, contemporaries, and corporate management.
• Assist in the preparation of annual reviews for manager approval.
• Demonstrate superior customer service, through recognition and personal interaction with customers and vendors.
• Ordering and receiving oversite, working closely with Receiving Coordinator and Customer Service Representative.
• Sales reconciliation, delivery coordination, visual merchandising, inventory integrity, personnel administration, and store cleanliness.
• Use of disciplinary system to document and motivate underperforming subordinates when necessary.
• In the absence of the store manager, takes on all functions and responsibilities of a store manager.
• Fills in as backup delivery driver when driver is absent or when a delivery driver position is vacant.
• Other duties as assigned.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)