Job Description

Job Function

Information Technology

Job Summary

The Manager - Applications (Information Technology) leads and sets the direction for executing cross-functional and regional programmes from initiation to completion. He/She partners with business leaders and determines programme goals that support business objectives and strategies. He/She directs a team of professionals and third-party vendors or service providers towards reaching organisational goals related to programmes. He/She manages risks that affect the delivery of outcomes. He/She designs, develops and implements operating policies.

As one who directs multiple programmes, he/she adopts a broad, global perspective and is confident in making critical decisions and handles competing resource needs with implications on various projects and stakeholders. He/She is an excellent leader who has a passion for mentoring and developing professionals in the team.

Job Responsibilities/Key Tasks(External)

Set programme management framework

• Serve as Subject Matter Expert on programme management by defining framework, templates, tools and systems to deliver on cost, time and quality metrics
• Drive organisational capability to effectively apply the programme management framework
• Develop a system to measure conformance to the application of programme management framework and take corrective actions

Oversee programme planning

• Review the integrated programme plan to ensure the delivery of time, cost and quality metrics across the programme
• Set expectations for periodic and milestone reviews including status reports, programme risk identification and other dashboards

Oversee programme implementation

• Review programme progress
• Guide junior staff to develop corrective actions, as needed
• Develop credibility with stakeholders to deepen client relationships
• Work with division and cross-divisional management and project or programme sponsors to gain agreement and manage expectations
• Guide and support junior staff in resolving client escalations and make trade-off decisions as needed to reconcile deliverables with client objectives
• Provide expert programme delivery advice and guidance to the team

Manage Department

• Oversee department management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with organisation policies and procedures

Job Requirements

Professional Qualifications & Relevant Experience

• Degree in any IT related field or Computing Field
• 7-10 years of working experience