GMR Group

Manager - Airside

GMR Group  •  National Capital Territory of Delhi, IN (Onsite)  •  5 hours ago
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Job Description

JOB PURPOSE

The incumbent will contribute to the organization’s growth by increasing revenue from Line Maintenance, Airline Space Management (Office space, Airside space, AEMB, Regulatory offices at Terminal Building etc. Responsible for Airline Account Management and Customer Relationship Management.

  • Enhancing the Revenues through new business opportunities with the existing concessionaires.
  • Key Account Management, Receivable Management, Contract Compliance.
  • Ensuring the revenue targets as prescribed by the management are achieved.
  • Supporting in execution /completion of the strategic initiatives as decided by the management.
  • Ensuring the safe and secure operations at are adhered all times.
  • Define / Streamline/ Improvise on different processes and ensure they fit into Business Excellence / Integrated Management System framework

ORGANISATION CHART

KEY ACCOUNTABILITIES

  • Conceptualize and Execute Digital Marketing Campaigns

(ATV, Penetration through digital marketing campaihgns)

  • Online partnerships

(No. Of alliances established in a year and incremental revenue generated through these alliances)

  • Tourism agency alliances

(No. Of alliances established in a year and incremental revenue generated through these alliances)

  • DIAL Website management and Monetization

(Value of Web Contracts during the year)

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

  • Concessionaire Brands : Online Marketing Head, Operations Head, Brand Head, Store Head
  • Online Marketing Agencies
  • Tourism Departments, Online Travel Portals (Make my trip, Yatra etc.

INTERNAL INTERACTIONS

Terminal Operations

Legal

I.T

Airline Marketing (Aero)

FINANCIAL DIMENSIONS

  • Annual Operating Plan(AOP) : Sales , Income
  • Below Line Improvement Plan (BLIP)
  • ATV, Penetration, SPP

OTHER DIMENSIONS

  • Direct Reports NA
  • No. of agencies managed - 3

EDUCATION QUALIFICATIONS

  • MBA/Post Graduate in Marketing/International Trade/Finance/ operations from reputed B-Schools
  • Strong data interpretation & Analytical ability
  • Strong persuasion and interpersonal skills
  • Excellent communication & presentation skills

RELEVANT EXPERIENCE

  • Up to 10 years’ Aviation experience, Airline Experience, Ground Operations.

COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence
GMR Group

About GMR Group

GMR Group is a leading Indian infrastructure conglomerate with a diversified presence across Airports, Energy, Transportation, Urban Infrastructure, and Sports. With over two decades of experience, the Group has built world-class assets and pioneered innovations in sustainable infrastructure development.

GMR Airports Limited (GAL), the Group’s airport arm, is a leading global airport platform company with extensive experience in designing, constructing, and operating world-class, sustainable airports. Operating under the brand name “GMR AERO”, GAL offers pioneering aviation solutions in retail, aero services, and real estate. In 2020, Groupe ADP joined as a strategic partner and is now a co-promoter in GAL, strengthening its global reach and expertise.

As Asia’s largest private airport operator and the second-largest globally, GAL operates key airports in Delhi, Hyderabad, Goa, and Medan (Indonesia), while developing greenfield projects in Bhogapuram (India) and Crete (Greece). It also provides integrated aviation services, including MRO, cargo, digital innovation through GMR Innovex, and aviation training through GMR Aero Academy.

In the energy and infrastructure space, GMR Power and Urban Infra Limited (GPUIL) leads with a diverse portfolio in clean and renewable energy, smart metering, EV infrastructure, and surface transport projects, backed by strong engineering and EPC capabilities.

Under GMR Sports, the Group promotes talent and drives fan engagement through its ownership of iconic teams like Delhi Capitals (IPL), UP Yoddhas (Pro Kabaddi), and international franchises including Dubai Capitals, Seattle Orcas, and more.

Committed to inclusive growth, the Group’s CSR arm, GMR Varalakshmi Foundation, works across education, skill development, and healthcare, positively impacting communities across its areas of operation.

Industry
Construction & Skilled Trades
Company Size
10,000+ employees
Headquarters
New Delhi, IN
Year Founded
Unknown
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