Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- As a member of the Operations Planning and Performance (OP&P) organization, the Manager of Airport Operations Performance Analytics is responsible for developing analytics solutions to support the airports to improve their operational performance.
What you'll do
- Lead and develop a team of analysts responsible for data, reporting, and analytics over a range of subject areas related to airport operations – Flight Information (FLIFO), Customer Reliability, Baggage Mishandling, Airport Turn Performance, etc.
- Develop the strategic vision for the Airport Operations Analytics team, ensuring that the appropriate data-driven analytical tools and solutions are developed, delivered, and implemented to improve airport operations performance
- Build relationships with business leaders at all levels within the Airport and OP&P organizations to understand the analytics needs necessary to manage their business most effectively.
- Identify areas where advanced analytics can be utilized to improve existing processes, policies, or procedures.
- Proactively identify and implement new sources of data to build new reports and improve existing ones.
- Ensure that new systems and tools are designed with analytics and reporting capabilities and improve analytics capabilities from existing systems.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor’s degree in Engineering, Business Analytics, Data Science, Operations Research, or related areas
- 3 years of report generation using Tableau and/or MS Power BI
- 3 years of programming experience with Python or R
- 3 years of experience in supporting senior leadership positions
Preferred Qualifications- Education & Prior Job Experience
- Advanced degree in Engineering, Business Analytics, Data Science, Operations Research, or related areas
- Experience in selecting, developing, and motivating individuals who can work as a team to meet deliverables and quickly overcome obstacles
- Ability to effectively communicate both verbally and written with all levels within the organization
- Tableau Desktop Certified Professional
Skills, Licenses & Certifications
- Demonstrated experience with SQL, databases, and data visualization
- Experience with Azure and Databricks
- Ability to prioritize large list of projects with very limited resources
- Ability to perform in a fast-paced environment while maintaining a professional and effective approach in high stress situations
- Must be able to work with deadlines, multiple projects, travel as needed, attend and conduct meetings/presentations, and work hours outside of the normal business day, weekends, and holidays
- Proven analytical skills with sound-judgement and decision making with a clear and persistent attention to detail
- Collaboration and negotiation skills in a large multi-departmental team environment
- Leadership experience
- Experience working with internal Enterprise Data Platforms
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
