Position Title: Manager, Air Operations
Reporting To: VP, Air Operations
Department: Air Operations
Location: Boston, MA (Hybrid)
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We’re seeking a results-oriented Manager, Air Operations to lead critical air operational activities that support traveler service, operational efficiency, and financial performance. This role serves as the primary point of coordination between airline partners, Air Operations, Call Center, Air Auditing, and regional teams, ensuring timely communication, operational execution, and issue resolution across the organization. Success in this role requires strong airline industry knowledge, attention to detail, analytical thinking, and the ability to drive accountability across multiple teams.
This role is less about managing people and more about leading change. Success depends on your ability to influence teams you do not manage, challenge the status quo, build alignment across stakeholders, and turn ideas into measurable operational improvements.
Key Responsibilities
Air Operations Coordination (60%)
Call Center Engagement (30%)
Refunds, Reissues & Daily Operations (10%)
Qualifications
Total Rewards
The base salary range for this role is $90,000 to $120,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.com
We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC).
GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery.
GCC works hard to provide a workplace that is stimulating, fulfilling, and meaningful for our associates—an environment where personal passion and professional potential are explored equally. Our associates are curious, compassionate, and hard-working people that strive for excellence. But we also like to have fun along the way. At GCC, we constantly challenge each other to try new things and find innovative ways of doing business. We encourage risk-taking in our associates—and we understand the value of learning from our mistakes.
Global citizenship is central to our success. Through Grand Circle Foundation, we commit our time, energy, and resources to the communities in which we live and explore. There are volunteer opportunities throughout the year; in fact, more than 95% of our associates participate. Whether biking the Pan-Mass challenge to support cancer research or helping a homeless veteran move into a new apartment, our associates help change the world every day. This emphasis on maximizing each person’s potential in body, mind, and heart embodies the true spirit of GCC.
We’ve been providing impactful, intercultural experiences for our travelers for decades. If you want a career that will change lives—both for our travelers and for yourself—view our open positions and submit an application today.
To learn more about our company values and our history, visit www.gct.com/general/about-us.
