Job Description

Manager / Director, Pricing Infrastructure

The Opportunity

At Manulife, our customers are at the center of everything we do. Millions rely on our products and services every day, and we are committed to continuously improving how we design, price, review, and manage our products to create lasting value for both customers and the business.

We are seeking a highly motivated actuarial professional to join our Pricing team as a Manager / Director, Pricing Infrastructure. This newly created role will play a critical part in strengthening the actuarial foundations that support product pricing, governance, profitability analysis, and decision making across the organization.

This is a unique opportunity to influence how pricing and NBPS are performed by improving workflows, enhancing model governance, establishing best practices, and helping shape the future operating model of the pricing function.

What You'll Do

• Review and redesign pricing processes to improve efficiency, consistency, and governance.
• Lead initiatives to strengthen actuarial modeling standards, documentation, validation, and review practices.
• Enhance pricing and NBPS governance frameworks, profitability assessment methodologies, and quality-control processes.
• Provide actuarial leadership on pricing methodologies, product profitability, risk and capital analysis.
• Collaborate with Product, Risk, Finance, Valuation, Reinsurance, Distribution, IT, Data, and Governance teams.
• Partner with technology and AI specialists to identify opportunities for automation and workflow transformation.
• Support strategic business decisions through actuarial analysis and actionable recommendations.

What We Are Looking For

• 8-12+ years of actuarial experience in the life insurance industry.
• Strong background in pricing, product development, profitability analysis, model review, or actuarial governance.
• Experience leading process improvement, governance, or transformation initiatives.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to influence and collaborate across functions and senior management levels.
• Actuarial qualifications or progress toward a recognized actuarial designation are preferred.

Why Join Us

• Opportunity to shape and modernize the actuarial infrastructure supporting one of the industry's leading pricing functions.
• Exposure to senior management and key business decision-making forums.
• Lead meaningful transformation initiatives combining actuarial expertise, governance, process excellence, and emerging technologies.
• Collaborative and inclusive environment with opportunities for professional growth and development.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid