PURPOSE STATEMENT:
Plan, direct or coordinate one or more administrative or operational services of the facility.
ESSENTIAL FUNCTIONS:
· Establish goals and objectives of the administrative support staff of the facility.
· Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
· Responsible for administrative and clerical procedures and processes.
· Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
· Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
· Ensure compliance with accrediting and regulatory requirements.
· Prepare operational reports showing progress or status.
· Monitor facilities and/or operational systems for effectiveness.
· Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· Associates degree required. Bachelor’s degree preferred.
· Three or more years’ administrative experience required.
· One or more years’ supervisory experience required.
· Previous experience in vendor management, facilities or operations support role preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· Not Applicable
Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.
Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.
Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.
As a leading provider of behavioral healthcare services in the United States and Puerto Rico, Acadia Healthcare operates 253 treatment facilities across 39 states. Our network of treatment facilities offers multiple levels of care for various behavioral health and substance use disorders. At Acadia, our primary goal is to meet patients where they’re at in their treatment process. We do this by providing a multitude of levels of care, including detoxification, residential treatment for addiction, residential treatment for dual diagnosis, acute psychiatric inpatient hospitalization, medication-assisted treatment (MAT) services, and an array of outpatient programming options, ranging from partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) to traditional outpatient services. Our network of treatment facilities creates greater access to care, reduces the stigma associated with mental illness and addiction, and offers those in our communities a safe environment in which to receive the treatment they need.
