Job Description

Job Req Number: 124826
Time Type: Full Time

• Responsible for exception processes for all POU sites.
• Overall management for TIC incoming and outgoing process.
• Advice Program Manager on all issues related to the effective operations of the Program.
• Establish key performance indicators (KPI) and targets for major functions.
• Analyse performance and activity indicators to identify improvement opportunities.
• Process mapping with Customers for new or changed business requirements.
• Liaise with other DSV departments (eg, IT, HR, Purchasing & Finance) to obtain timely support for the Program.
• Support and promote DSV’s quality initiatives to staff.
• Staff Recruitment.
• Ability to resolve and implement changes.
• Provision of corrective actions to Customer to prevent future occurrence of errors projects.
• Drive automation initiatives, including robotics and digital workflows.
• Utilize WMS, TMS, ERP, and logistics control tower platforms.
• Leverage data analytics and business intelligence tools for decision-making.
• Review of Program Organizational structure.
• Take disciplinary action on staff when required.
• Approve staff leave application, transport and medical claims.
• Approve requisition of items for operations usage.

Requirements

• Bachelor's Degree in Supply Chain, Logistics, Business Analytics, Engineering, or related field.
• 8+ years of logistics/3PL operations experience.
• Lean Six Sigma Green Belt or equivalent continuous improvement certification.
• Experience developing operational dashboards and presenting insights to senior management and customers.
• Proficient in data analysis, KPI management, and performance reporting.
• Advanced knowledge of Power BI, Excel, SQL, or similar analytics tools.
• Ability to translate operational data into actionable business insights and recommendations.
• Strong understanding of WMS, TMS, ERP, and supply chain systems.
• Experience with data governance, data accuracy, and process compliance.
• Ability to integrate and interpret data across multiple operational platforms.
• Strong analytical and root cause analysis capabilities.
• Experience in forecasting, capacity planning, productivity improvement, and cost optimization.
• Ability to lead data-driven projects that enhance operational performance, customer satisfaction, and profitability.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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