EXL

Manager

EXL  •  Pune, IN (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

  • End to end understanding of Pre and Post binding activities for Open/ Bureau Market and Bordereaux
  • Provide ground level assessment and recommendations on processes with respect to process re-engineering
  • Extensive interaction with business users, senior management and IT personnel
  • Lead client engagements, ensuring consistent service delivery
  • Creating account strategies to maximize revenue, profitability, client satisfaction, business impact, employee engagement and human capital development
  • Risk Identification and mitigation skills
  • Drive best practice/ idea sharing
  • Analytical skills and time management
  • Compile MIS for all the teams handled
  • Conduct quarterly and annual appraisals for LAMs based on evaluation of metrics performance and of non-metrics-based parameters; and develop corresponding action plans. Provide periodic feedback and coaching
  • End to end understanding of Pre and Post binding activities for Open/ Bureau Market and Bordereaux
  • Provide ground level assessment and recommendations on processes with respect to process re-engineering
  • Extensive interaction with business users, senior management and IT personnel
  • Lead client engagements, ensuring consistent service delivery
  • Creating account strategies to maximize revenue, profitability, client satisfaction, business impact, employee engagement and human capital development
  • Risk Identification and mitigation skills
  • Drive best practice/ idea sharing
  • Analytical skills and time management
  • Compile MIS for all the teams handled
  • Conduct quarterly and annual appraisals for LAMs based on evaluation of metrics performance and of non-metrics-based parameters; and develop corresponding action plans. Provide periodic feedback and coaching

Bachelor Degree in relevant field with 6- 8 years of relevant experience

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Social Media