Job Description

Housing Operations Manager

Location – Lismore and Tweed Heads with 50% office attendance required (in accordance with the DCJ Flexible Work Policy)

Employment type – Ongoing Full-time

Salary – Clerk Grade 11/12 $149,739 to $173,174 plus superannuation and leave loading

Your role

Join Homes NSW in a leadership role where you’ll manage complex projects, lead a high-performing team and build strong stakeholder relationships to deliver strategic housing outcomes. This is an opportunity to shape service delivery, drive business improvement and contribute to better housing and homelessness responses for communities across NSW.

This role manages the District’s operational business performance function, including financial, human resources, IT, and project activities, to enable high quality service delivery by the district in support of stronger, more sustainable, and inclusive communities.

What you’ll do

As Housing Operations Manager you will lead the delivery of complex projects and business priorities, while managing resources, budgets, staffing and operational activities to achieve strategic objectives.

You’ll provide leadership and operational direction, develop evidence-based advice for senior executives, and build productive relationships with internal teams, districts, clusters, community stakeholders and non-government partners.

You will also coach and develop staff, support sound financial and business planning, and help create an accountable, outcome-focused culture that responds to complex and sensitive issues with professionalism and care.

You’ll work with committed teams across Homes NSW in a collaborative, fast-paced environment focused on improving housing outcomes, strengthening partnerships and delivering better services for the people and communities we support.

What we’re looking for

• Proven experience leading teams, managing operations or projects, and delivering outcomes in complex service, program or policy environments.
• Strong communication and stakeholder engagement skills, with the ability to provide clear advice and build trusted relationships across government and community partners.
• Demonstrated capability in planning, resource management and financial oversight, with a focus on continuous improvement and accountability.
• Relevant tertiary qualifications or equivalent experience, with a commitment to professional development and high-quality public service delivery.

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To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Wednesday 3rd June 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Krystal Moores on 0477 861 449 or at krystal.moores@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Jess Tan on 0457 853 766 or via jess.tan@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.