Job Description

HR Business Partners perform a specialized type of HR work focused on HR consulting to the business leaders to execute the people agenda in line with business plans, people plan and client commitments.

• Drive workforce and manpower planning in collaboration with Operations, WFM, and TA, ensuring timely ramp‑ups, backfills, and staffing stability.
• Drive end‑to‑end performance management execution including goal alignment, annual reviews & rating governance and bottom quartile management.
• Manage employee grievances, disciplinary actions, investigations, and escalations, ensuring policy adherence and proper documentation.
• Analyze attrition trends, absenteeism, and early‑warning indicators; implement targeted retention and corrective interventions at process level.
• Coach and guide frontline managers and people leaders on performance conversations, ER handling, attendance discipline, and policy interpretation.
• Drive employee engagement initiatives including focus groups, connect sessions, surveys, and action‑plan closures to improve employee experience.
• Oversee employee lifecycle processes such as onboarding, redeployment, and exit governance.
• Ensure compliance with company policies, statutory requirements, information security norms, and audit expectations.
• Track and publish HR MIS and dashboards covering headcount, joiners/separations, attrition and ER metrics for business reviews.
• Represent HR in internal governance forums and support client reviews by proactively highlighting people risks and resolution plans.

• Provide administrative support to HR teams, including scheduling meetings, preparing documentation, and coordinating HR events.
• Support execution of HR projects and initiatives as assigned.
• Assist in planning and organizing employee engagement activities and events.
• Handle employee queries related to payroll, benefits, and general HR policies, escalating where required.
• Support internal and external audits by maintaining accurate records and documentation.
• Assist with onboarding activities to ensure smooth integration of new hires into the organization.

MBA/PDGM (Full time) Degree in Human Resources with 9-12 years of relevant experience