Job Description

"Never work nights again! Because WITH is always better, join our team and grow with our Bagel Family!"

• Employee Assistance Programs
• Paid Time OFF
• Employee Meal Discounts
• Medical, dental and vision Insurance
• AD & D and Life Insurance

LIFE IS SHORT, WORK WITH AWESOME PEOPLE!

Qualifications:

• Must have open availability
• Must obtain a valid Servsafe certification
• Proven work experience as a Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus
• Must be able to pass Drug Screen and Background check

Duties, tasks, and responsibilities:

• Practice good personal hygiene and follow all food safety precaution guidelines
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies that will maintain restaurant operations