Job Description

The Project Manager is responsible for managing multiple projects and supporting the Client’s program managers and portfolio leads throughout the project lifecycle from project initiation to project closure. Responsible for supporting the development and execution of the change management and communication strategy and program to ensure that the project plan is sound, and its progress is reported regularly so that the execution stays within the approved budget and schedule.

• Manage overall project execution across process areas to ensure objectives and desired outcomes are met.

• Collaborates with internal customers and teams to develop and maintain project and/or program artifacts, such as scope, approach, solution, plan, resources, estimates, etc.

• Gathers and documents business requirements in development of business case.

• Assist with developing budget forecasts, along with tracking and managing project costs; ensuring projects remain within budget.

• Facilitate team meetings, publish meeting notes, and action items, ensure follow up with team members, update project documents and systems, ensure timely completion of action items.

• Collaborates and supports Program Manager with project oversight and status reporting for overachieving program.

• Clarifying Execution: Asks the necessary questions to ensure absolute clarity on project requirements and deliverables.

• Process Improvement: Provides practical insights and observations that improve project efficiency and identify cross-stream dependencies.

• Communicate project status and be the project advocate; take responsibility for proactive risk and issue management; ensure mitigating strategies or contingencies are appropriately applied to anticipated risks and issues.

• Provide a real-time view into risks and exposures with timely escalation to project sponsors; create and agree on mitigation strategies.

• Develop RACI matrix to ensure clear expectations are established among project team members, including, but not limited to, business sponsors, stakeholders & internal and external vendors

• Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy

• Encourage and support the implementation of continuous improvement initiatives such as automation and procedural enhancements

• Create & manage project plans

Work multiple projects within the project portfolio simultaneously

• Bachelor’s degree in business or management information systems (MIS) or related field from an accredited college or university
• Project Management Program (PMP) certification a plus

• Knowledge of and ability to apply fundamental concepts, practices, and procedures in related skillsets

• Ability to perform work that is varied and somewhat difficult in nature

• Ability to perform work with minimal to moderate supervision; able to apply and interpret business rules and concepts in daily work.

Project management experience implementing human resource process/technology projects preferred