• Keep lessons running on time, on brand, and at the highest level of quality every single shift.
• Observe instructors during lessons and learn to deliver specific, constructive coaching feedback that supports skill development and accurate swim evaluations.
• Assist with monitoring attendance and performance data, flagging patterns or concerns to the AGM – Aquatics so adjustments can be made proactively.
• Help communicate pre-shift expectations to Instructors, Lifeguards, and Deck Supervisors as directed by the AGM or GM.
• Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start.
• Learn and actively reinforce the school's safety culture on deck — understanding the procedures, mindset, and standards expected of every team member, as guided by the AGM – Aquatics.
• Become familiar with the Emergency Action Plan and support EAP training efforts so all staff can execute safety procedures confidently — working toward the ability to lead these trainings independently.
• Serve as Manager on Duty during assigned shifts under the direction of the AGM – Aquatics or GM, supporting pool deck, front desk, and facilities operations and ensuring every area is running at the Goldfish standard.

• 0–1 years of experience in aquatics or youth programming.
• A natural coach who gives feedback early, often, and constructively.
• Comfortable with digital tools and picking up new systems quickly.
• A safety-first mindset with the ability to lead a team calmly under pressure.
• Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already.
• Must be available for evening and weekend shifts.

• Families feel welcomed and cared for from their very first interaction.
• The Deck Staff is supported, coached, and set up to succeed each shift.
• Level progression for students.
• The school feels clean, organized, and lessons run smoothly every day.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.