Job Description

The purpose of this role is to participate in and successfully complete a 3-year blended Hospitality Management development programme combining academic learning, practical workplace experience, structured departmental rotations, and formal assessment. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities:

• Ensure that you are fully familiar with all aspects of the hotel’s offering. This includes information about the history and facilities of the property, the rooms, Food & Beverage outlets, the Spa and other guest amenities.
• Rotate through all departments of the hotel’s operation over a 3-year period to gain a comprehensive overview of the intricacies of each department.
• Complete a set of practical objectives in every department that you rotate to – see separate list of objectives for details
• You may be required to assist in other departments as required by the hotel on occasion.
• Learn various staff functions, including operations, management viewpoints and company policies and practices affecting each section of the business.
• Work in close association with different departments in the hotel and assist them in their daily operational routine.
• Learn from experienced colleagues, participate actively in operational tasks, and progressively build the skills, knowledge, and behaviours required for a future hospitality management role.
• Attend and complete all academic modules, workshops, and programme requirements within prescribed timelines.
• Participate fully in departmental rotations according to the structured programme plan.
• Maintain a training logbook, portfolio of evidence, or progress record, if applicable.
• Complete practical assessments and competency sign-offs in each department.
• Demonstrate progressive development in operational, supervisory, and leadership capability over the 3-year period.
• Participate in feedback reviews, coaching sessions, and performance discussions.
• Complete assignments, projects, and presentations linked to the programme.
• Apply theoretical learning in the workplace and reflect on practical experiences.
• Build understanding of guest service, hotel operations, commercial awareness, and leadership fundamentals.

Requirements

What You Bring:

• Grade 12/Matric - National Senior Certificate
• Active participation in both academic and workplace learning,
• Willingness to rotate across departments and shifts as required,
• Openness to feedback and coaching,
• Demonstration of professionalism, curiosity, and initiative,
• Responsibility for own progress and timely completion of assignments and assessments.

Benefits

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.