Job Description

What You Will Do

• Receiving a series of training and development program, including project assignment and on-the-job experience as a program commitment in creating ready and fully-skilled operational leader for the company.
• Conducting projects, delivering results, and presenting findings and proposals as part of the Management Development Program.
• Learn and overcome challenges in the Department, with 12 months development target to becoming first-tier Leaders
• Operational Excellence in Commercial Services: Deep diving into the core of commercial operations by managing Call Center, Reservations, Customer Response Center, and Dispatcher units at service outlets to ensure seamless service delivery.
• Strategic Service Recovery & Sales Growth: Balancing high-performance sales targets with excellence in complaint resolution and service recovery to support business goals, strengthen market leadership, and ensure top-tier customer satisfaction.
  

Qualification

• Bachelors degree (S1) in any major with a minimum GPA of 3.00
• Preferably has 1 year of work experience, including internship experience, especially in a leadership role.
• Actively involved in extracurricular or organizational activities
• Basic knowledge of data analysis and reporting
• Proficiency in Microsoft Office applications with the ability to create, analyze, and present data effectively
• As part of the program, willing to work on shifting schedule, including night shifts
• Committed to completing a one-year development program