Job Description

Posting number: 39378

Department: Housing and Community Development

Job classification: MANAGEMENT ANALYST IV

Posting type: Open

Categories: Administration, Housing, Community Development, Program Management

Applications accepted from: All Persons Interested

Applications accepted from: All Persons Interested

PN 39378

Division: Public Services
Location: 2100 Travis, Houston, TX 77002
Hours: M – F, 8 am – 5 pm*
*Subject to change

OF DUTIES/ESSENTIAL FUNCTIONS

The City of Houston’s Housing and Community Development Department (HCDD) seeks to create a city in which every resident has an affordable home in a community where they can thrive. Partnering with non-profit, governmental, and local entities, HCDD strives to strengthen Houston’s neighborhoods and provide true housing choice.

To achieve this vision, HCDD is seeking a Management Analyst IV to join its team. In this position, you will be responsible for coordinating, tracking, reviewing, and processing reimbursement requests and supporting documentation for federally funded programs while ensuring compliance with applicable regulations, contract requirements, and departmental policies. This position serves a critical role in maintaining quality control oversight of payment processing activities, contract documentation, reporting requirements, and vendor submissions throughout all stages of review and approval. This position will assist in developing workflow improvement and efficiencies through technology.

The position is also responsible for designing and implementing automated workflows, tracking systems, and document management solutions using Microsoft 365 technologies (SharePoint, Microsoft Lists, Power Automate, and Excel) and complementary tools such as Python, SQL, and relational databases. The Quality Control Funding Analyst will analyze existing processes, identify operational inefficiencies, and build automation and reporting solutions from the ground up to improve oversight, accuracy, workflow efficiency, and compliance monitoring.

This role requires strong analytical, organizational, and problem-solving skills, advanced proficiency in Microsoft 365 and workflow automation tools, and the ability to manage high-volume workloads in a fast-paced environment while maintaining a high level of accuracy and attention to detail. The position works closely with vendors, project teams, finance staff, relationship managers, and leadership to support timely reimbursement processing, document management, quality assurance, and continuous process improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain automated workflows, tracking systems, forms, notifications, dashboards, and report solutions from the ground up using Microsoft tools, including SharePoint, Microsoft Lists, Power Automate, Excel, Power Query, and other Microsoft 365 applications.
• Design, build, and maintain centralized document management and tracking systems to monitor reimbursement requests, contract files, amendments, compliance documents, reporting requirements, and payment processing activities throughout all stages of review and approval.
• Analyze existing payment processing and document management workflows to identify operational inefficiencies, strengthen quality control measures, and implement automation solutions that improve oversight, reporting, and processing accuracy.
• Process, review, and reconcile reimbursement requests and supporting documentation to ensure accuracy, completeness, allowability, and compliance with applicable federal regulations, contract requirements, departmental policies, and funding guidelines.
• Perform quality control reviews of payment submissions, reimbursement packets, vendor documentation, and contract files to verify required documentation has been received, properly organized, and accurately recorded prior to processing and approval.
• Track and monitor the status of reimbursement requests, contract deliverables, vendor submissions, amendments, compliance documents, and outstanding deficiencies to ensure timely follow-up, resolution, and processing.
• Generate reports, dashboards, and data analyses related to payment processing, submission tracking, compliance monitoring, outstanding deficiencies, and workflow performance metrics.
• Coordinate with vendors, project teams, relationship managers, finance staff, and leadership to obtain missing documentation, resolve discrepancies, and ensure compliance with funding and contractual requirements.
• Research, troubleshoot, and resolve reimbursement, documentation, workflow, and system-related issues of varying complexity while ensuring adherence to established policies and procedures.
• Utilize advanced Microsoft Excel skills to analyze large datasets, reconcile financial information, monitor processing timelines, and support quality control, automation, and reporting functions.
• Communicate effectively, both verbally and in writing, with vendors, colleagues, management, and external stakeholders regarding documentation requirements, payment status, compliance concerns, workflow issues, and process updates.
• Work independently and collaboratively in a fast-paced environment while managing multiple priorities, deadlines, and high-volume workloads with strong attention to detail and accuracy.
• Support continuous improvement initiatives by recommending and implementing enhanced controls, standardized procedures, automation strategies, and workflow efficiencies related to reimbursement processing and document management.
• Maintain familiarity with HUD Federal Funding regulations, grant compliance requirements, reimbursement standards, and applicable contract requirements related to federally funded programs.
• Other duties as assigned.

Essential Attributes

Financial Quality Control & Compliance

Business Process Automation & Systems Development

This is a grant funded position subject to cancellation when funds are depleted and/or contract period ends.

WORKING CONDITIONS
This position is physically comfortable. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

Examples of duties

MINIMUM EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Public Administration, Business Administration, Finance or a closely related field.

MINIMUM EXPERIENCE REQUIREMENTS

Six years of professional experience in accounting, budget analysis, finance, public administration or a closely related field are required.

Substitutions:

• Experience cannot be substituted for the Bachelor’s degree requirement.

• A Master's degree in Finance, Accounting, Business Administration or a closely related field may be substituted for two years of the above experience requirement

MINIMUM LICENSE REQUIREMENTS

Qualifications

PREFERENCES

• Experience reviewing, reconciling, and processing reimbursement requests, invoices, or financial transactions in a government, grant-funded, or compliance-driven environment.
• Experience interpreting and applying federal grant regulations, contract requirements, and financial compliance standards, preferably related to HUD or other federally funded programs.
• Advanced proficiency with Microsoft 365 technologies, including SharePoint, Microsoft Lists, Power Automate, Excel, Power Query, and Power BI.
• Experience designing, developing, and implementing automated business processes, workflow solutions, and document management systems.
• Experience developing reports, dashboards, and data visualization tools to support operational performance and management decision-making.
• Experience using Python, SQL, relational databases, APIs, or other technologies to automate processes, analyze data, or integrate business systems.
• Experience analyzing business processes and implementing technology-driven solutions that improve efficiency, quality control, and organizational performance.
• Experience working with large datasets, performing financial reconciliations, and identifying data discrepancies through analytical review.
• Experience managing multiple projects or priorities in a fast-paced, deadline-driven environment while maintaining a high level of accuracy.
• Experience preparing technical documentation, standard operating procedures, or end-user training materials for automated systems or business processes.
• Experience collaborating with cross-functional teams to gather business requirements, implement technology solutions, and support continuous process improvement initiatives.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

Supplemental information

SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.

SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Salary Range – Pay Grade 25

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832.394.6200.

If you need special services or accommodations, call 832.394.6200. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.