City of Atlanta

Management Analyst I - Intake Specialist

City of Atlanta  •  $51k - $68k/yr  •  Atlanta, GA (Onsite)  •  2 hours ago
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Job Description

Department: City Planning

Salary Range: $51,035.56- $68,132.47

Posting Expires: 9/15/2026

General Description and Classification Standards:

The Management Analyst I provides direct, unit-level services essential to the delivery and implementation of

housing rehabilitation and community improvement activities. This position serves as the primary entry

point for units and carry a full rehabilitation caseload, performing all tasks required to move units from

initial intake through construction activities and final client closeout. The Management Analyst I ensures

program compliance, coordinates with technical staff, and supports residents throughout the

rehabilitation process.

Supervision Received:

Reports directly to the Program Manager or designated supervisor. Works under general supervision and follows program guidelines, policies, and procedures while exercising independent judgment within assigned responsibilities.

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

  • Conduct onsite unit intake to confirm eligibility requirements, collect and verify required documentation, and initiate unit participation in the program.
  • Perform unit visits to gather information necessary for project initiation, including identifying unit conditions affecting scope development, access logistics, occupancy status, and preparation requirements.
  • Document unit conditions, observed hazards, and preliminary scope details to support technical staff in final scope development.
  • Perform all Uniform Relocation Act (URA) functions related to temporary or permanent displacement, including determining applicability, issuing notices, coordinating logistics, arranging accommodations, calculating benefits, and processing payments according to federal requirements.
  • Confirm unit access requirements, verify readiness for scheduled work, and ensure completion of unit-specific preparation tasks.
  • Perform community outreach to expand awareness of the demonstration program and assist applicants with navigating application processes, particularly older adults or those with limited digital literacy.


    May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

Knowledge of:
• Uniform Relocation Act (URA) regulations and compliance requirements
• Program eligibility determination and documentation requirements
• Project tracking, record-keeping, and reporting practices
• Safety protocols for working in residential environments
• Community outreach and engagement strategies

Skills:

• Conducting thorough intake assessments and documenting unit and client information accurately
• Managing multiple cases simultaneously and maintaining detailed records for program compliance
• Coordinating workflows with internal teams, contractors, and external partners
• Providing guidance and support to clients navigating program applications and processes
• Collecting, analyzing, and reporting data to monitor program progress and outcomes
• Problem-solving and resolving issues to ensure successful project completion
• Communicating effectively both verbally and in writing with diverse populations
• Prioritizing tasks and managing time efficiently in a fast-paced environment
• Performing community outreach to educate and engage potential program participants

Ability to:
• Conduct thorough unit inspections and document conditions accurately
• Manage multiple cases simultaneously and meet deadlines
• Interpret and apply program policies, procedures, and federal regulations
• Coordinate unit access, relocation logistics, and project readiness tasks
• Communicate effectively with residents, contractors, and team members
• Assist applicants with program navigation and application processes
• Work independently with minimal supervision while maintaining accountability
• Identify and solve problems related to project implementation and client support

Minimum Qualifications:

Education and Experience

Associate’s or Bachelor’s degree or a related field

Licensures and Certifications

Valid driver’s license required

Preferred Requirements

  • Experience conducting residential assessments or inspections

  • Experience with case management and documentation for federally funded programs

Work Environment:

• Professional office environment with regular onsite visits to residential units
• Combination of in-person and field-based work, requiring walking, bending, and climbing as needed
• May involve exposure to lead, dust, or other environmental hazards; adherence to safety protocols is required
• Interaction with clients from diverse backgrounds, including those with limited mobility or special needs

Lifting Requirements:

Sedentary work Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Light work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Medium work Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Heavy work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Very heavy work Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodation to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

City of Atlanta

About City of Atlanta

The City of Atlanta remains a transportation hub, not just for the country but also for the world: Hartsfield-Jackson Atlanta International Airport is one of the nations busiest in daily passenger flights. Direct flights to Europe, South America, and Asia have made metro Atlanta easily accessible to the more than 1,000 international businesses that operate here and the more than 50 countries that have representation in the city through consulates, trade offices, and chambers of commerce. The city has emerged as a banking center and is the world headquarters for 13 Fortune 500 companies.

Atlanta is the Capital city of the southeast, a city of the future with strong ties to its past. The old in new Atlanta is the soul of the city, the heritage that enhances the quality of life in a contemporary city. In the turbulent 60's, Atlanta was "the city too busy to hate."​ And today, in the 21st Century, Atlanta is the "city not too busy to care"​.

For more than four decades Atlanta has been linked to the civil rights movement. Civil Rights leaders moved forward, they were the visionaries who saw a new south, a new Atlanta. They believed in peace. They made monumental sacrifices for that peace. And because of them Atlanta became a fast-pace modern city which opened its doors to the 1996 Olympics.

Die-hard Southerners view Atlanta as the heart of the Old Confederacy; Atlanta has become the best example of the New South, a fast-paced modern city proud of its heritage.

In the past two decades Atlanta has experienced unprecedented growth -- the official city population remains steady, at about 420,000, but the metro population has grown in the past decade by nearly 40%, from 2.9 million to 4.1 million people. A good measure of this growth is the ever-changing downtown skyline, along with skyscrapers constructed in the Midtown, Buckhead, and outer perimeter (fringing I-285) business districts.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Atlanta, Georgia
Year Founded
1847
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