Job Description

PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.

Position Summary:

Performs various analytical assignments utilizing the qualitative and quantitative analysis to review and evaluate administrative operations and management practices to improve organizational efficiency and effectiveness.

Scope of Work: This position is located within the Professional Services Division of the Tohono O'odham Nation Sells Hospital. The Director of Professional Services supervises the incumbent. The work involves establishing criteria, formulating projects, assessing management effectiveness, and investigating or analyzing various unusual conditions, problems, or questions.

Essential Duties and Responsibilities: (Depending on the area of assignment, an incumbent may not be required to perform some of the duties listed below):

• Uses qualitative and quantitative analysis techniques, analyzes and evaluates the management practices and methods, and administers substantive organization and complex functions.
• Identifies best practices and advises management on adopting them throughout the organizational unit.
• Identifies and analyzes issues, problems, and challenges facing the organization; formulates and evaluates possible courses of action for resolving them; draws conclusions based on relevant facts; and recommends solutions to management.
• Address issues such as efficiency and effectiveness in organizational design, overlap in management support services, the need for consolidated functions, and developing or modifying procedures for carrying out managerial or administrative tasks.
• Individually or as a team member, participates in surveys, studies, and other investigations of management practices and administrative operations to determine present systems' adequacy and improve organization operations.
• Conceptualizes and develops study plans, conducts fact-finding, analyzes data, and prepares and presents findings and commendations. Recommends new systems and processes to fill gaps and to streamline or automate processes.
• Develop policies, guidelines, instructions, and procedures to administrative and management requirements.
• Formulates and recommends additional policies and procedures or modifications to existing guidance to improve the efficiency and effectiveness of organizational operations.
• Advises managers and program officials on management policies and procedures, including accomplishing work per established requirements.
• Compiles data and prepares complex administrative and management reports mandated from higher echelons in the organization and the department.
• Services as a contracting officer's technical representative work with subject matter experts in developing grant and contract documents; includes the development of documents such as statements of work, funding memoranda, identifying deliverables and schedules for the job, and budget information.

Knowledge, Skills, and Abilities:

• Knowledge of the Tohono O'odham culture, customs, and traditions.
• Knowledge of qualitative and quantitative analysis techniques for assessing and improving complex management processes and systems.
• Knowledge of management and organizational principles and practices to assess the effectiveness of organizational management and administrative operations against best practices and make recommendations.
• Knowledge of management and administrative goals, objectives, systems, regulations, guidelines, and processes of an HHS organization unit.
• Skill in the use of automated tracking systems and word processing/spreadsheet software.
• Ability to understand the management practices of the organization and develop studies that fully address specific problems, issues, and challenges that confront the organization.
• Ability to communicate verbally and in writing to prepare and present findings and recommendations, to prepare complex reports, and to engage others in study activities.
• Ability to adapt analytical techniques and evaluation criteria to understand the measurement and improvement of administrative operations and organizational productivity.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to create and present effective speeches and presentations.
• Ability to exercise independent judgment.
• Ability to establish and maintain positive and effective working relationships with other employees and the general public.
• Ability to maintain privileged, confidential information.

Minimum Qualifications:

• Bachelor's Degree in Business or Healthcare Management, Project Management or related field.
• Three years' experience in related area.

Licenses, Certifications, Special Requirements:

• Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
• May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
• If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
• Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.